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Discount Insurance: Landlord insurance reviews

View other Discount Insurance products
4.73
Based on 495 reviews, last reviewed 1st Aug 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Kendall - great customer service . Kendall - great customer service . . 100% 5star! Reviewed on: 1st August 2026
Bijal S's avatar
Bijal S

Latest lowest rating:

2

The products are very good the staff helpful but... The products are very good the staff helpful but the issue is that it is very difficult to make contact . Can wait 40 minutes for a call to be answer... Read more Reviewed on: 24th September 2025
Jim 's avatar
Jim
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About this product

You can buy a Discount Insurance landlord insurance policy online in minutes.

Discount Insurance provide cover for houses, bungalows, maisonettes, flats, HMOs, shared accommodation and student accommodation. Discount Insurance also offer stand-alone legal expenses and rent guarantee insurance.

Discount Insurance landlord insurance reviews help you find out what it’s like to be a customer. If you’ve used Discount Insurance before, you can also leave a review and share your experience.

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Discount Insurance Landlord insurance reviews (495)

Excellent customer service

5
Christine was a great help. She was quick and efficient. Kind and very helpful. Reviewed on: 4th September 2025
Sabiha P's avatar
Sabiha P

Exceeded my expectations

5
Rang up to cancel my 6 policies KKendalwas amazing and very professionally got my new quotes and saved me a fortune thank you Reviewed on: 4th September 2025
Pauline Oconnor's avatar
Pauline Oconnor

A personal touch to insurance guidance

5
I received a thorough and detailed review of my insurance and professional guidance on my next insurance portfolio Reviewed on: 3rd September 2025
Jit Sandhu's avatar
Jit Sandhu

Kendall was super helpful i

5
Kendall was super helpful it took way less time than I thought to get my policy set up Reviewed on: 3rd September 2025
Mark m's avatar
Mark m

Exceptional Staff Let Down by Systems and Poor Value.

3
I rang to renew a policy after a text message informing me an insurance had lapsed that day. I had received a previous email four days earlier saying my policy was going to need renewal soon but it hadn’t provided a date (and usually they arrive weeks before the end of the policy). I called the number provided and spoke to a very pleasant and professional representative (Alison) who did her very best to provide me with a new insurance policy. Unfortunately she was let down by a terrible slow system and a panel of insurers who definitely didn’t offer value for money. After an hour and ten minutes I had to end the call (I had a work meeting I couldn’t delay) without getting a policy set up. I felt extremely sorry for the representative who had been so helpful and professional. That evening I went online and got a the product I wanted in fifteen minutes from a comparison site that was £100 cheaper. I used to insure four properties with Discount Landlord for over ten years. This has now dropped to two and I will sadly most likely stop using you altogether (despite the excellent and knowledgeable staff) as the systems are just so poor at providing customers with what they need. Reviewed on: 2nd September 2025
D M's avatar
D M

friendly, efficient and worked hard to help me get a...

5
friendly, efficient and worked hard to help me get a better quote Reviewed on: 2nd September 2025
Sally M's avatar
Sally M

Kendall was very helpful and found me a policy cheap...

5
Kendall was very helpful and found me a policy cheaper than last year. Reviewed on: 2nd September 2025
Isabella M's avatar
Isabella M

Kendall was very professional and efficient

5
Kendall was very professional and efficient Reviewed on: 2nd September 2025
David A's avatar
David A

Very professional and goes the extra mile to ensure...

5
Very professional and goes the extra mile to ensure we get the best deal. Reviewed on: 1st September 2025
Susan B's avatar
Susan B

Professional information, advice and guidance

5
My enquiries were dealt with quickly and professionally. All queries were answered confidently. Reviewed on: 1st September 2025
Susan D's avatar
Susan D

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