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Discount Insurance: Landlord Insurance reviews

4.72
Based on 276 reviews, last reviewed 18th Oct 2024
97% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
15%
See only 3 star reviews
0%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

The level of service provided was exceptional, and I... The level of service provided was exceptional, and I am delighted to continue our business relationship in the years to come. #ProfessionalService #Cu... Read more Reviewed on: 18th October 2024
David W's avatar
David W

Latest lowest rating:

1

Would never use this firm again Refused to pay a claim when most insurers would have paid. I would never do business with these people again Reviewed on: 9th October 2024
Hugh dennis's avatar
Hugh dennis

About this product

Discount Insurance is a UK-based landlord insurance provider.

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Discount Insurance Landlord Insurance reviews (276)

I've been with Discount insurance for many.

5
the agents are very helpful and understanding Reviewed on: 9th October 2023

Dead business - live business

5
Phoned to cancel the building insurance but was helped with advice and an offer of alternatives ,at a modest reduction in the price,so decided to renew for another year. Very helpful and clear speaking member of staff Reviewed on: 4th October 2023

Quick and straight forward

5
Excellent phone manner, comprehensive in explaining and done in no time at all. Reviewed on: 3rd October 2023

Renewed landlord insurance today

5
I spoke to Dashi and what can I say about her! I have never spoken to anyone as nice as Dashi! She went out of her way and sorted out the maximum discount for me. She was so polite and friendly over the phone. She made sure that I was happy with all the service which your company provide because I have 4 separate policies with you! She informed about the portfolio insurance as well. I am very satisfied with the response I got from her. I feel like she must be a great asset to your team. Keep up the good work Dashi and hope to speak to you in the near future. Thank you very much for the fantastic customer service ! Reviewed on: 3rd October 2023

Purchase of PO Insurance

5
Very helpful asked all relevant questions and called back when he said he would to allow me time to review the quote details. Reviewed on: 2nd October 2023

Excellent

5
The lady was very professional and helpful. Explained everything and made sure you understood by asking questions. Reviewed on: 30th September 2023

Top drawer service at a great price.

5
Have been with Discount Insurance for a few years now. Their policies are clearly written and explained, documentation comes through promptly and the renewal process is quick and with no unreasonable ratcheting up of price - perfect Reviewed on: 29th September 2023

Excelent customer service

5
So refreshing to have phone calls picked up straight away and to have a friendly and professional service. Very impressed. Reviewed on: 28th September 2023

Helpful and efficient service

5
Every agent I have spoken to and taking out a policy or renewing one has always been polite and helpful. Any questions are answered and explained clearly too. Reviewed on: 28th September 2023

Thank you for your help

5
Helpful member of staff , Kendall Reviewed on: 27th September 2023

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