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Discount Insurance: Landlord Insurance reviews

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4.73
Based on 283 reviews, last reviewed 14th Jul 2025
700% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
14%
See only 3 star reviews
0%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Quick, Easy and hassle free, friendly customer service Quick, Easy and hassle free, friendly customer service Reviewed on: 14th July 2025
Emma C's avatar
Emma C

Latest lowest rating:

1

Would never use this firm again Refused to pay a claim when most insurers would have paid. I would never do business with these people again Reviewed on: 9th October 2024
Hugh dennis's avatar
Hugh dennis
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About this product

Discount Insurance is a UK-based landlord insurance provider.

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Discount Insurance Landlord Insurance reviews (283)

Great customer service and prices over a 10 year period for my BTL portfolio

5
Discount Insurance are efficient and priced very competitively. I have 10 BTL flats with them and have made 2 claims in that time. They have been helpful and paid out each time. Planning to get landlord emergency cover with them now. Reviewed on: 13th October 2023
Sheetal Patel's avatar
Sheetal Patel

Quick and simple service

5
Christine was great she managed to give me a like for like comparison against my renewal in 5 minutes and saved me money! Reviewed on: 13th October 2023
nathan buckley's avatar
nathan buckley

EXCELLENT SERVICE

5
I have been a customer for years. Due to a very bad storm, one of the properties had water coming from the roof, causing a lot of damage to the bedrooms. My husband and I were horrified and worried about the Tennant living in the property at the time. Rent Guard was so professional about the whole thing.They understood the situation and urgency we were in. They acted straight away with our claim and our wonderful roofer sorted the roof. We were so grateful and realised how lucky we were that we received such excellent service from Rent Guard as we would have been unable to pay for all the damage that was incurred by the storm. Reviewed on: 13th October 2023
Agnese and Robert Geoghegan's avatar
Agnese and Robert Geoghegan

Jake was great.

4
Jake was attentive and informative during my renewal process and I was pleased to receive a direct e-mail from him for continuity purposes. Reviewed on: 11th October 2023
Gill's avatar
Gill

great

5
James was extremely helpful. He was a pleasure to speak to Reviewed on: 11th October 2023
Franco's avatar
Franco

Kendall

5
Kendall was very helpful and explained an questions I had Reviewed on: 11th October 2023
Maggie Kiernan's avatar
Maggie Kiernan

Excellent service

5
Knowledgeable agent overall a good experience Reviewed on: 10th October 2023
Asif Zabit's avatar
Asif Zabit

I've been with Discount insurance for many.

5
the agents are very helpful and understanding Reviewed on: 9th October 2023
Appanah Apadoo's avatar
Appanah Apadoo

Dead business - live business

5
Phoned to cancel the building insurance but was helped with advice and an offer of alternatives ,at a modest reduction in the price,so decided to renew for another year. Very helpful and clear speaking member of staff Reviewed on: 4th October 2023
Andrew 's avatar
Andrew

Quick and straight forward

5
Excellent phone manner, comprehensive in explaining and done in no time at all. Reviewed on: 3rd October 2023
Sean 's avatar
Sean

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