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Discount Insurance: Landlord Insurance reviews

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4.73
Based on 283 reviews, last reviewed 14th Jul 2025
700% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
14%
See only 3 star reviews
0%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Quick, Easy and hassle free, friendly customer service Quick, Easy and hassle free, friendly customer service Reviewed on: 14th July 2025
Emma C's avatar
Emma C

Latest lowest rating:

1

Would never use this firm again Refused to pay a claim when most insurers would have paid. I would never do business with these people again Reviewed on: 9th October 2024
Hugh dennis's avatar
Hugh dennis
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About this product

Discount Insurance is a UK-based landlord insurance provider.

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Discount Insurance Landlord Insurance reviews (283)

Renewed landlord insurance today

5
I spoke to Dashi and what can I say about her! I have never spoken to anyone as nice as Dashi! She went out of her way and sorted out the maximum discount for me. She was so polite and friendly over the phone. She made sure that I was happy with all the service which your company provide because I have 4 separate policies with you! She informed about the portfolio insurance as well. I am very satisfied with the response I got from her. I feel like she must be a great asset to your team. Keep up the good work Dashi and hope to speak to you in the near future. Thank you very much for the fantastic customer service ! Reviewed on: 3rd October 2023
Sukhvinder Kaur Bal's avatar
Sukhvinder Kaur Bal

Purchase of PO Insurance

5
Very helpful asked all relevant questions and called back when he said he would to allow me time to review the quote details. Reviewed on: 2nd October 2023
Kirk Peattie 's avatar
Kirk Peattie

Excellent

5
The lady was very professional and helpful. Explained everything and made sure you understood by asking questions. Reviewed on: 30th September 2023
Liz's avatar
Liz

Top drawer service at a great price.

5
Have been with Discount Insurance for a few years now. Their policies are clearly written and explained, documentation comes through promptly and the renewal process is quick and with no unreasonable ratcheting up of price - perfect Reviewed on: 29th September 2023
Peter Geall's avatar
Peter Geall

Excelent customer service

5
So refreshing to have phone calls picked up straight away and to have a friendly and professional service. Very impressed. Reviewed on: 28th September 2023
Annie Dolphin's avatar
Annie Dolphin

Helpful and efficient service

5
Every agent I have spoken to and taking out a policy or renewing one has always been polite and helpful. Any questions are answered and explained clearly too. Reviewed on: 28th September 2023
F J's avatar
F J

Thank you for your help

5
Helpful member of staff , Kendall Reviewed on: 27th September 2023
Noni Cobban's avatar
Noni Cobban

All round great value

5
Always great value Easy to talk to Doesn’t jump in price year on year Reviewed on: 27th September 2023
Claire's avatar
Claire

Insurance renewal & a query.

5
Service & explanation of query exemplary. Thank you. Would definitely recommend Reviewed on: 27th September 2023
Rhona 's avatar
Rhona

Value for money

4
Quick and efficient easy to contact. Reviewed on: 27th September 2023
Cynthia Schofield 's avatar
Cynthia Schofield

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