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Discount Insurance: Landlord Insurance reviews

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4.77
Based on 348 reviews, last reviewed 27th Aug 2025
6400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
14%
See only 3 star reviews
1%
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1%
See only 1 star reviews
2%

Latest highest rating:

5

great thanks to Kendall, she's able to understand th... great thanks to Kendall, she's able to understand the complexities and assist promptly Reviewed on: 27th August 2025
Adam thompson's avatar
Adam thompson

Latest lowest rating:

1

Would never use this firm again Refused to pay a claim when most insurers would have paid. I would never do business with these people again Reviewed on: 9th October 2024
Hugh dennis's avatar
Hugh dennis
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About this product

Discount Insurance is a UK-based landlord insurance provider.

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Discount Insurance Landlord Insurance reviews (348)

Insurance Cover

5
I am happy with the service and insurance cover. Kendall is very effective and follows through as agreed. Always very profressional. Reviewed on: 30th July 2024
Patricia K's avatar
Patricia K

found them very informative and explained every deta...

5
found them very informative and explained every detail, they were polite and most helpful Reviewed on: 30th July 2024
Graham D's avatar
Graham D

so nice to be able to arrange insurance by actually...

5
so nice to be able to arrange insurance by actually talking to someone. Reviewed on: 29th July 2024
David's avatar
David

Insurance renewal

5
Kendal Bowskill was friendly,professional and helpful. Reviewed on: 29th July 2024
Diane S Unwin's avatar
Diane S Unwin

Excellent Service.

5
Excellent Service. I dealt with James who was very professional and friendly. I was given all of the information that I needed and the experience was very good. Reviewed on: 26th July 2024
Julia C's avatar
Julia C

Great service and very Polite .

5
Great service and very Polite .Made alterations quickly Reviewed on: 26th July 2024
Michael G's avatar
Michael G

Landlord Insurance

5
Always very helpful and professional. Respond promptly and Kendall always makes herself available. Fully explains all aspects of the options and the insurance. Reviewed on: 22nd July 2024
Patricia K's avatar
Patricia K

Hiccough with Simply Business

4
In this instance limited to amendment for unoccupation , tenant moved out with house up for sale . You phoned out of the blue about renewal when you would normally email , consultant was confused and put me on hold for 10 mins. I called off , he failed to call back and I was away the rest of the week . The following Monday your consultant amended the policy for a modest fee and introduced me to Gallagher brokers in Wales who have the perfect solution re insuring unoccupied properties which we will take up . Reviewed on: 20th July 2024
Joseph McMinn's avatar
Joseph McMinn

Your handling and service excellent i have no awards...

5
Your handling and service excellent i have no awards to explain. Reviewed on: 19th July 2024
Michael Mehari's avatar
Michael Mehari

Andrew Lazarou Properties

5
Kendall working in block insurance, is the pinnacle of what good looks like. Similar to my many experiences dealing with Yorkshire people, Kendall is right up there with the best customer service and has a very polite and engaging way about her providing excellent customer services. Thanks Reviewed on: 19th July 2024
Andrew L's avatar
Andrew L

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