Dudley Building Society reviews
Dudley Building Society reviews
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Review summary
People rate this company as Excellent based on 3,753 product reviews
Latest positive rating
Mortgage review explanation.
I spoke to a member of the customer service team. Lilly, was exceptionally knowledgeable and helpful with my enquiry. So helpful and made what can... I spoke to a member of the customer service team. Lilly, was exceptionally knowledgeable and helpful with my enquiry. So helpful and made what can be a confusing conversation to have if your experience in the mortgage sector is below the normal, her approach in dealing with any question i asked was one of a clear and precise explanation without any confusion. Most definitely a credit to your team. An excellent experience of calling my mortgage provider. Read more Read less
Latest negative rating
Hands down the worst company (yes, not just banks) I...
Hands down the worst company (yes, not just banks) I’ve ever dealt with. 14 weeks later and I’m still waiting for a decision on a... Hands down the worst company (yes, not just banks) I’ve ever dealt with. 14 weeks later and I’m still waiting for a decision on a mortgage application. Second house I’ve now lost due to their slow response and incompetence. Charging high fees and providing this level of service is practically fraud. Will be reporting to FCA. I’m thousands of pounds down and have nothing to show for it. Avoid at all costs. I’m Read more Read less