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Dudley Building Society reviews

Dudley Building Society Logo
Rated Excellent • 4.85/5

Dudley Building Society reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 14 days
See more on their website

Review summary

People rate this company as Excellent based on 3,604 product reviews

Average score of 4.85/5
5 star
92%
4 star
6%
3 star
1%
2 star
0%
1 star
1%
Reviews for Dudley Building Society have trended positively over the past 90 days

Latest positive rating

5/5

Top class service

The communication by Dudley Building Society is absolutely awesome. They are quick to respond and are so helpful if you come across a problem. I... The communication by Dudley Building Society is absolutely awesome. They are quick to respond and are so helpful if you come across a problem. I feel blessed that I have found a company to save with that gives a five star service. Read more Read less

{"display":"Barbara Blythe","full_name":"Barbara Blythe","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Barbara Blythe 15th April 2025

Latest negative rating

2/5

A great value 120day account has been penalised with...

A great value 120day account has been penalised with excessive rate cuts. Staff seemed unhelpful and onus always put on us to print out application papers and post in passbook...

{"display":"Mhanners","full_name":"Mhanners","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Mhanners 8th March 2025
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About Dudley Building Society

As a mutual, Dudley Building Society is run for the benefit of its members with profits reinvested rather than paying shareholders.

With its Principal Office in the heartland of the Black Country, it has been serving the local community since 1858.

Today, Dudley Building Society provides financial services on a local and national level. It offers a range of products across savings and mortgages as well as financial advice, insurance, will writing and estate planning services.

Dudley Building Society at a glance

Contact details

Website
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Reviews for Dudley Building Society

Showing 11 of 3604 company reviews • Last reviewed within 14 days

Top class service

Savings • 15th April 2025

The communication by Dudley Building Society is absolutely awesome. They are quick to respond and are so helpful if you come across a problem. I... The communication by Dudley Building Society is absolutely awesome. They are quick to respond and are so helpful if you come across a problem. I feel blessed that I have found a company to save with that gives a five star service. Read more Read less

{"display":"Barbara Blythe","full_name":"Barbara Blythe","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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Might Be Snail Mail But Just As Quick

Savings • 15th April 2025

Really easy to open an account, fast and efficient. I still do everything th le old fashioned way and opened the account by post. Took... Really easy to open an account, fast and efficient. I still do everything th le old fashioned way and opened the account by post. Took no time at all, really good service. Read more Read less

{"display":"Ryan F","full_name":"Ryan F","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1154093.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    The operator was very polite and well mannered and s...

    The operator was very polite and well mannered and she put me at ease and answered my questions

    {"display":"Ray k","full_name":"Ray k","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Ray k 6th April 2025
  • 5/5

    Excellent service and brilliant staff

    Excellent service, brilliant staff and online services.

    {"display":"Catherine","full_name":"Catherine","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Catherine 3rd April 2025
  • 5/5

    Excellent service

    Dudley Building Society have been excellent with their service for me, especially Claire who has helped and supported me so much

    {"display":"Kay M","full_name":"Kay M","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1157678.png"}}'s avatar
    Mortgages
    Kay M 2nd April 2025
  • 5/5

    Excellent service

    I needed an ISA rebate, my query was dealt with very quickly with a cheque popping through my letterbox the next day.

    {"display":"John M","full_name":"John M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    John M 29th March 2025
  • 5/5

    In branch service review

    Staff are very efficient and approachable.

    Savings
    Verified source 28th March 2025
  • 5/5

    In branch service review

    I liked the friendly staff, and they were very helpful and informative.

    Savings
    Verified source 28th March 2025
  • 5/5

    In branch service review

    Pleasant and helpful and informative.

    Savings
    Verified source 28th March 2025
  • 5/5

    In branch service review

    Very good experience, convenient, no issues seeing an advisor or appointment needed.

    Savings
    Verified source 28th March 2025
  • 5/5

    In branch service review

    Sarah was extremely helpful, knowledgeable and thorough, friendly service.

    Savings
    Verified source 28th March 2025

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