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Dudley Building Society reviews

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Rated Excellent • 4.83/5

Dudley Building Society reviews

Verified business
See more on their website

Review summary

People rate this company as Excellent based on 3,242 product reviews

Average score of 4.83/5
5 star
91%
4 star
7%
3 star
1%
2 star
0%
1 star
1%
Reviews for Dudley Building Society have trended positively over the past 90 days

Latest positive rating

5/5

In branch service review

I have used the building society for sixty years. I have been very pleased with the help I received today.

{"display":"Verified Member","full_name":"Verified Member","avatar":{"url":"\/assets\/uploads\/avatars\/users\/491761.png"}}'s avatar
Savings
Verified Member 26th October 2024

Latest negative rating

1/5

Cognitive dissonance.

Cognitive dissonance. Arrogance and failure to understand a problem. Rejection of a matter where this outfit felt it was not at fault where there clearly... Cognitive dissonance. Arrogance and failure to understand a problem. Rejection of a matter where this outfit felt it was not at fault where there clearly was an issue. Bad attitude. A feeling that operatives consider themselves more important than customers and that customers are something of an irritation. Read more Read less

{"display":"Mrs Ducks","full_name":"Mrs Ducks","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Mrs Ducks 27th September 2024
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About Dudley Building Society

As a mutual, Dudley Building Society is run for the benefit of its members with profits reinvested rather than paying shareholders.

With its Principal Office in the heartland of the Black Country, it has been serving the local community since 1858.

Today, Dudley Building Society provides financial services on a local and national level. It offers a range of products across savings and mortgages as well as financial advice, insurance, will writing and estate planning services.

Dudley Building Society at a glance

Contact details

Website
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Reviews for Dudley Building Society

Showing 11 of 3242 company reviews

In branch service review

Savings • 26th October 2024

I have used the building society for sixty years. I have been very pleased with the help I received today.

{"display":"Verified Member","full_name":"Verified Member","avatar":{"url":"\/assets\/uploads\/avatars\/users\/491761.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

In branch service review

Savings • 26th October 2024

Very, very helpful and very informative in all aspects.

{"display":"Verified Member","full_name":"Verified Member","avatar":{"url":"\/assets\/uploads\/avatars\/users\/491761.png"}}'s avatar
Rated Excellent • 5/5
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  • 5/5

    In branch service review

    Very satisfactory and everything was well presented.

    {"display":"Verified Member","full_name":"Verified Member","avatar":{"url":"\/assets\/uploads\/avatars\/users\/491761.png"}}'s avatar
    Savings
    Verified Member 26th October 2024
  • 5/5

    In branch service review

    Appointment made and then seen on time - friendly and helpful.

    {"display":"Verified Member","full_name":"Verified Member","avatar":{"url":"\/assets\/uploads\/avatars\/users\/491761.png"}}'s avatar
    Savings
    Verified Member 26th October 2024
  • 5/5

    In branch service review

    Kate helped us in setting up a new account right at the counter.

    {"display":"Verified Member","full_name":"Verified Member","avatar":{"url":"\/assets\/uploads\/avatars\/users\/491761.png"}}'s avatar
    Savings
    Verified Member 26th October 2024
  • 5/5

    In branch service review

    Fantastic service and friendly staff.

    {"display":"Verified Member","full_name":"Verified Member","avatar":{"url":"\/assets\/uploads\/avatars\/users\/491761.png"}}'s avatar
    Savings
    Verified Member 26th October 2024
  • 5/5

    In branch service review

    Brilliant service as normal. Go out of their way to please customers.

    {"display":"Verified Member","full_name":"Verified Member","avatar":{"url":"\/assets\/uploads\/avatars\/users\/491761.png"}}'s avatar
    Savings
    Verified Member 26th October 2024
  • 5/5

    In branch service review

    Came into branch to do various transactions and service was so good and very helpful.

    {"display":"Verified Member","full_name":"Verified Member","avatar":{"url":"\/assets\/uploads\/avatars\/users\/491761.png"}}'s avatar
    Savings
    Verified Member 26th October 2024
  • 5/5

    In branch service review

    Excellent service. Tracy was most helpful.

    {"display":"Verified Member","full_name":"Verified Member","avatar":{"url":"\/assets\/uploads\/avatars\/users\/491761.png"}}'s avatar
    Savings
    Verified Member 26th October 2024
  • 5/5

    In branch service review

    Easy experience, very professional.

    {"display":"Verified Member","full_name":"Verified Member","avatar":{"url":"\/assets\/uploads\/avatars\/users\/491761.png"}}'s avatar
    Savings
    Verified Member 26th October 2024
  • 5/5

    In branch service review

    Helpful and made the process straightforward and quick.

    {"display":"Verified Member","full_name":"Verified Member","avatar":{"url":"\/assets\/uploads\/avatars\/users\/491761.png"}}'s avatar
    Savings
    Verified Member 26th October 2024

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