Dudley Building Society Reviews

  Ratings based on 1,661 reviews       Last review 3 days ago    
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Dudley Building Society provides financial services on a local and national level. With ever developing ranges of savings accounts, mortgage products, financial advice, insurance, will writing and estate planning services; our purpose is to serve our...

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Dudley Building Society provides financial services on a local and national level. With ever developing ranges of savings accounts, mortgage products, financial advice, insurance, will writing and estate planning services; our purpose is to serve our Members. As a mutual Society the business is run for the betterment of its Members with profits reinvested back in rather than paying shareholders. With its Principal Office in the heartland of the Black Country the Society has five branches in the region, four of which have recently undergone significant refurbishment to further improve customer experience and the Society’s high street presence. Smart Money People is the place for Dudley Building Society reviews. Read and write reviews to help increase trust and transparency in Financial Services

Overall Rating

Amazing

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Dudley Building Society Review Insight

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Channels

60% of feedback is People related

Customer profile

Top Age Profile: N/A

Top Channel Preference: N/A

Savings

Very friendly and helpful

Very helpful and fast and friendly staff

Reviewed on 23rd September 2021
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Savings

Saving

They are friendly and polite, better then a high street branch that are miserable

Reviewed on 17th September 2021
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Financial / Pension Advice

Excellent

The staff are very friendly and helpful,

Reviewed on 16th September 2021
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Savings

Great friendly service

Service with a smile one to one not just a number

Reviewed on 16th September 2021
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Financial / Pension Advice

Friendly h greatelpful

Pleasant great service have been with dbs for about 25 years or more

Reviewed on 15th September 2021
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Savings

Great customer service

Went into Perton branch this morning staff were really helpful.

Reviewed on 10th September 2021
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Savings

Great customer service

Went into Perton branch this morning staff were really helpful.

Reviewed on 10th September 2021
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Savings

Great customer service

Went into Perton branch this morning staff were really helpful.

Reviewed on 10th September 2021
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Savings

Great customer service

Went into Perton branch this morning staff were really helpful.

Reviewed on 10th September 2021
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Verified Member Dudley BS
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Savings

Great customer service

Went into Perton branch this morning staff were really helpful.

Reviewed on 10th September 2021
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Verified Member Dudley BS
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Savings

Great customer service

Went into Perton branch this morning staff were really helpful.

Reviewed on 10th September 2021
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Verified Member Dudley BS
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Savings

Great customer service

Went into Perton branch this morning staff were really helpful.

Reviewed on 10th September 2021
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Verified Member Dudley BS
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Savings

Great customer service

Went into Perton branch this morning staff were really helpful.

Reviewed on 10th September 2021
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Savings

Excellent service

Great service would recomend to family and friends

Reviewed on 9th September 2021
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Savings

Excellent!

All the Staff at the Perton Branch of Dudley Building Society are always very friendly, helpful and knowledgeable, they make you feel relaxed and always go that extra mile to help. I would like to thank Lorna especially for her help today and Pete and... Read more

All the Staff at the Perton Branch of Dudley Building Society are always very friendly, helpful and knowledgeable, they make you feel relaxed and always go that extra mile to help. I would like to thank Lorna especially for her help today and Pete and the young lady who was training, sorry I don't know her name. We had an awful lot of things to do, but we weren't rushed and everything was sorted out wonderfully.

Reviewed on 7th September 2021
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Savings

Excellent Customer Service

All the Staff at the Perton Branch of Dudley Building Society are always very helpful, pleasant and knowledgeable. Nothing is too much trouble.

Reviewed on 7th September 2021
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Savings

Brierley Hill branch review

Lauren was very helpful with change of address and setting up nominated account

Reviewed on 30th August 2021
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Savings

Brierley Hill branch review

Very pleasant, very helpful, explained the savings product really well

Reviewed on 30th August 2021
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Savings

Kingswinford branch review

Like the fat you can contact local branch

Reviewed on 30th August 2021
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Savings

Brierley Hill branch review

She is so lovely, really is a treat when she is serving

Reviewed on 27th August 2021
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