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Dudley Building Society: Savings reviews

View other Dudley Building Society products
4.83
Based on 3,755 reviews, last reviewed 18th Jun 2026
33% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Local branch within walking distance and open six da... Local branch within walking distance and open six days a week. All staff are very friendly and efficient and give advice if asked. Very helpful. Reviewed on: 18th June 2026
Josephine M's avatar
Josephine M

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES
Visit provider site Read all reviews Write a review

About this product

Dudley Building Society have a range of savings accounts to choose from.

The amount you need to open an account varies depending on which one you choose. Dudley Building Society offer in-branch appointments if you need some help figuring out how to make the most of your savings.

Dudley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Dudley Building Society before, you can also leave a review and share your experience.

Review Dudley Building Society: Savings now

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Dudley Building Society Savings reviews (3755)

Not great for online accessibility

3
Probably a great Building Society to deal with in-branch, but as an internet customer it was very difficult to access statements online and none were ever posted to me. I didn't even receive a passbook which made closing my account quite tricky. I was told there was a glitch with the system which prevented me from seeing my transactions but this remained unfixed for weeks. Would not open another online account with Dudley. Reviewed on: 26th March 2025
Rachel M's avatar
Rachel M

In branch service review

5
Always had excellent customer service. Reviewed on: 26th March 2025

In branch service review

5
Excellent customer service as always. Reviewed on: 26th March 2025

In branch service review

5
Found it a relaxed friendly atmosphere with helpful staff and knowledgeable about accounts. Reviewed on: 26th March 2025

In branch service review

5
Account was dealt easily and professionally - always available to help with account information. Reviewed on: 26th March 2025

In branch service review

5
Lovely customer service and quick too. Reviewed on: 26th March 2025

In branch service review

5
Very friendly and helpful staff, been with them a long time. Great building society. Reviewed on: 26th March 2025

In branch service review

5
Jo was extremely helpful to us old people. Reviewed on: 26th March 2025

In branch service review

5
Friendly advice. Always willing to help. Sorted problems for me in the past. Approachable. Reviewed on: 26th March 2025

In branch service review

5
Staff very friendly and helpful and dealt with us immediately. Could not have wished for better service. Reviewed on: 26th March 2025

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