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Endsleigh: Home Insurance reviews

Name: Home Insurance
Rating: 4.71 (598 reviews)

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4.69

Based on 598 reviews, last reviewed 6th Oct 2021

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

81%

15%

Latest highest rating:

5

Used for many years, brilliant I have been with Endsleigh for many years and they have always been brilliant, very reasonable costs and always try their best to get the most reasona... Read more Reviewed on: 6th October 2021

Latest lowest rating:

2

Being moved on! Been with these for about 5 years, have just been told they are moving me to another Company. Never had a claim and paid annually. Not a great Company Reviewed on: 27th September 2021

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About this product

Endsleigh is now partnered with A-Plan to offer home insurance policies. To read A-Plan home insurance reviews or leave one for yourself, please head to the A-Plan home insurance page.

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Endsleigh Home Insurance reviews (598)

Home / Contents Insurance

Easy experience taking the insurance initially and also adding to it later on when I wanted to additional aspects to the policy. Friendly customer service and competitive pricing. Reviewed on: 3rd July 2019

Brilliant

Always keep me updated and very friendly! Would 100% recommend Reviewed on: 3rd July 2019

Renewed yearly policy without consent then charged additional cancellation fees

They renewed my policy without consent even though I was no longer covered and no longer wished to maintain a policy with them - and had stated that clearly to their customer support. Then charged an additional cancellation fee to cancel a policy on which I'd never claimed and wasn't even covering me any more. Reviewed on: 7th November 2018

Really Good

title sums it up really, very helpful people Reviewed on: 13th September 2018

Great home insurance!

Very competitive and easy to do business with. Reviewed on: 23rd August 2018

STEAR WELL CLEAR

If I could give 0 stars, I would. They are quite happy to leave you on hold for HOURS! They say they will ring you back, THEY WON'T! I wouldn't wish their services on my worst enemy. Reviewed on: 15th August 2018

Terrible

Tried loads of times to contact Endsleigh by phone and email, always waited over 30 mins before giving up. Needed to cancel a policy. The response when I actually did get to speak to them was appalling and I got charged £36. Please pay a bit more and go with a decent insurance company, as these jokers are disgusting to deal with Reviewed on: 29th June 2018

Absolutely awful, please avoid at all costs

Absolutely awful, please avoid at all costs. This company will use any underhand means available in order to avoid paying a claim. I had contents insurance and my flat keys were stolen (along with my car during a car-jacking) - replacement locks should be covered, right? However, because the thief used misdirection, apparently this comes under "theft by deception", which they refuse to cover. They've created a lot of bad-will, and lost any future business, for the sake of saving themselves £150 (against £300 new locks). Reviewed on: 31st January 2018

crap

CRAP IF I COULD LEAVE NO STARS I WOULD ,VERY HAPPY TO TAKE YOUR MONEY BUT WILL DO ANYTHING THEY CAN NOT TO PAY OUT INSTEAD GIVE YOU A £30 COMPENSATION CHEQUE INSTEAD OF A GENUINE £2300 CLAIM ON 2 ITEMS OF ACCIDENTAL DAMAGE WISH ID READ ALL BAD REVIEWS FIRST AVOID AT ALL COSTS ID RATHER PAY THE EXTRA 2/3 POUNDS A MONTH I HAD FROM OTHER COMPANIES THAN USE THESE THIEFS!!!!!!!!!!!!!!!!!!!!! Reviewed on: 29th January 2018

Easy, reliable and no fuss

perfect for students and young people who need to protect their student homes on a student budget Reviewed on: 25th September 2017

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