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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.98 (1929 reviews)

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4.98

Based on 1,929 reviews, last reviewed 1st Sep 2025

87% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Very approachable. Very approachable. Excellent customer service skills; clear, concise and very detailed answers so you get the best possible option for yourself. Never... Read more Reviewed on: 1st September 2025

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Enterprise Credit Union Loans reviews (1929)

Nearly 10 years with the ECU

Saving with the credit union is helpful for me, I have 3 children , one with disabilities . I suffer with my own disabilities so it prevents me from working. This helps a lot at times of need. Christmas, birthdays etc . Even with previous outstanding loans they are always there to improvise and help out any way they can , within reason. Even at times when I’ve been struggling it has helped a lot. I’ve been with them for nearly 10 years and I would not go elsewhere else , I have never had a problem with anything there . Reviewed on: 7th May 2025

Everything ran so smoothly.

Everything ran so smoothly. Staff are wonderful. Reviewed on: 7th May 2025

ECU Great Service

They respond really quick and the money is in your bank the same day, usually by tea time depending on how later on in the morning you apply Reviewed on: 7th May 2025

Brilliant service, quick at responding

Brilliant service, quick at responding Reviewed on: 7th May 2025

Outstanding customer service and help with anything...

Outstanding customer service and help with anything they can to fit you’re needs Reviewed on: 7th May 2025

The staff are always so helpful and friendly

The staff are always so helpful and friendly Reviewed on: 7th May 2025

I've been with enterprise credit union for a long ti...

I've been with enterprise credit union for a long time now I've never had any problems and the staff are amazing Reviewed on: 7th May 2025

Fab service always staff are great

Fab service always staff are great Reviewed on: 7th May 2025

Having been with ECU for over 10 years I have never...

Having been with ECU for over 10 years I have never had any problems. Staff are friendly and helpful, rates for loans are great Reviewed on: 7th May 2025

Great Company

Staff are always great and efficient and good at what they do :) Reviewed on: 7th May 2025

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