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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.96 (3387 reviews)

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4.96

Based on 3,387 reviews, last reviewed 14th Sep 2026

50% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Always have a great experience lovely warm people fa... Always have a great experience lovely warm people face to face or on the phone Reviewed on: 14th September 2026

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Awards

Credit union of the year 2025

Awarded to the credit union rated highest in UK customer reviews
Best credit union (North) 2025

Awarded to the Northern credit union rated highest in customer reviews.

Enterprise Credit Union Loans reviews (3387)

You help mdout when I needed it most

You help me out when I needed it most Reviewed on: 22nd April 2026

Staff member helped getting me a loan and then refin...

Staff member helped getting me a loan and then refinanced my payments,which was a big help,absolutely brilliant. Reviewed on: 22nd April 2026

This service is very easy to navigate and customer s...

This service is very easy to navigate and customer service is excellent Reviewed on: 22nd April 2026

Excellent all round

Excellent customer service. Efficient and effective. Reviewed on: 22nd April 2026

Brilliant service and always obliged to help, 10/10

Brilliant service and always obliged to help, 10/10 Reviewed on: 22nd April 2026

I have been with credit union for a few years now, I...

I have been with credit union for a few years now, I’ve been able to open my own business by using the loan service ECU provides I wouldn’t go anywhere else. There staff are friendly and very helpful Reviewed on: 22nd April 2026

Easy and fast to apply for a loan, never had any iss...

Easy and fast to apply for a loan, never had any issues and the repayments are amazing, I never feel pressured or not knowing if I can afford it as they calculate everything to make sure the right loan and payments are suitable. Been using them now for 7 years and I honestly thank you for making my life that little bit less stressful. Reviewed on: 22nd April 2026

Great customer service.

Great customer service. Always helpful. Fast transactions. Reviewed on: 22nd April 2026

Wonderfulstaff

The staff are just wonderful and very caring and understanding. I could not of asked for anything more worth there weight in gold Reviewed on: 22nd April 2026

Staff are always polite and very friendly they are a...

Staff are always polite and very friendly they are always professional. Reviewed on: 22nd April 2026

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