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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.98 (1929 reviews)

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4.98

Based on 1,929 reviews, last reviewed 1st Sep 2025

87% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Very approachable. Very approachable. Excellent customer service skills; clear, concise and very detailed answers so you get the best possible option for yourself. Never... Read more Reviewed on: 1st September 2025

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Enterprise Credit Union Loans reviews (1929)

Excellent

I have dyslexia. If I am ever stuck on something there's always someone who is understanding to explain the process to me. Reviewed on: 9th May 2025

I've always felt very supported and understood when...

I've always felt very supported and understood when needing to access funds. The team are real people with life experience if how difficult finances can be with a family and full time job. Always have confidence in knowing I will be heard and helped to the best of the staffs abilities. Reviewed on: 9th May 2025

Great Service!

I have been with the credit union since 2018. I have had serval loans from them over the years and always found staff to be very helpful when discuss and supporting me with loans and repayments. The app is also a great tool to use to keep update with payment and request loans as well as the calculator to work out best option for loans and repayments. Reviewed on: 9th May 2025

Amazing communication fast loans and very friendly

Amazing communication fast loans and very friendly Reviewed on: 8th May 2025

very easy going and helpful if need be.

very easy going and helpful if need be. quick paced for myself when in need. Reviewed on: 8th May 2025

Even when they couldn't help me they always pointed...

Even when they couldn't help me they always pointed me in the right direction Reviewed on: 8th May 2025

Always excellent communication with staff members, a...

Always excellent communication with staff members, always happy to help and have saved my bank side a few times Reviewed on: 8th May 2025

Amazing support

Nothing is ever too much trouble even when you get embarrassed because you fall back on payments there is so much support to get you back on track the hall lane branch girls are amazing. Reviewed on: 8th May 2025

Excellent service extremely pleased

Great service always helped me out when needed. App is brilliant and staff are always very helpful and efficient if I have ever spoke to them. Amazing service always recommends to all family and friends Reviewed on: 8th May 2025

Very good service.

Very good service. Money is in same day. Reviewed on: 8th May 2025

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