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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.96 (3388 reviews)

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4.96

Based on 3,388 reviews, last reviewed 21st Sep 2026

25% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Very helpful organisation and Very helpful organisation and very fair staff are really professional too. Reviewed on: 21st September 2026

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Awards

Credit union of the year 2025

Awarded to the credit union rated highest in UK customer reviews
Best credit union (North) 2025

Awarded to the Northern credit union rated highest in customer reviews.

Enterprise Credit Union Loans reviews (3388)

Never had a bad experience!

Never had a bad experience! Always there to help and find the right product for me, helped me so much around Christmas time. Everyone I have ever spoken to have been kind and helpful and always do the most to help me Reviewed on: 30th June 2026

Good gates on loans also staff always go the extra m...

Good gates on loans also staff always go the extra mile to help you and always find solutions they are pleasant and lovely people to deal with Reviewed on: 30th June 2026

Buddy union

My experience with credit union is always brilliant staff are lovely and help with any queries if you visit workplace or on phone Reviewed on: 30th June 2026

In 5 years iv never had a problem

In 5 years iv never had a problem Reviewed on: 30th June 2026

The service I have received each time has been so fr...

The service I have received each time has been so friendly and makes the whole experience so easy . I recommend them to my daughters Reviewed on: 30th June 2026

Understandable company

Very friendly and very understanding staff, I have been with the company for quite a few years, I’ve never had any problems always caring Reviewed on: 30th June 2026

I've been a part of the enterprise for over 20 years...

I've been a part of the enterprise for over 20 years since I had my eldest son, I've saved for many Christmases over the years and had many loans aswell when emergencies have arisen. I've always been treated with respect by all the staff who have always been lovely and chatty. I've had many loans when it wasn't possible to get help elsewhere Reviewed on: 30th June 2026

Fantastic services all around great company

Fantastic services, always happy to help, great customer service and very fast responses. Nothing is ever too much trouble for the call handlers thank you Reviewed on: 30th June 2026

So polite and have good chat

All members of staff have always been really polite and understanding Reviewed on: 30th June 2026

No matter when you ring or email they always serve y...

No matter when you ring or email they always serve you polite manners and always to help Reviewed on: 30th June 2026

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