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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.96 (3388 reviews)

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4.96

Based on 3,388 reviews, last reviewed 21st Sep 2026

25% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Very helpful organisation and Very helpful organisation and very fair staff are really professional too. Reviewed on: 21st September 2026

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Awards

Credit union of the year 2025

Awarded to the credit union rated highest in UK customer reviews
Best credit union (North) 2025

Awarded to the Northern credit union rated highest in customer reviews.

Enterprise Credit Union Loans reviews (3388)

ECU are a vital resource in our City!

ECU are a vital part of our city and whenever I’ve used them they’ve been nothing short of fantastic. Everything is simple, straight forward and effective. They’ll always go above and beyond to help! If a loan request is too high they’ll always offer an alternative whether that be in a new loan amount or general advice. I sing from the roof tops to everyone I meet that they should become a member of ECU. I know that they can be a lifeline to some people and I honestly think that it’s a much safer lending service than using the likes of a loan shark. People are much safer using ECU and I think that’s so important. Whenever I’ve needed a loan it’s always been a straight forward process and the guys at the office are so approachable, down to earth and relatable. ECU should be so proud of themselves. Reviewed on: 30th June 2026

Credit union has been a lifesaver!

Credit union has been a lifesaver! So easy to save with them and take out loans for important stuff like Christmas and birthdays etc would 100% recommend Reviewed on: 30th June 2026

Always a quick, easy and flawless experience.

Always a quick, easy and flawless experience. Customer service is amazing everytime. Use the company to help save for my daughter and borrow money when needed for things like Xmas and holidays. Absolutely would, and have, recommended to family and friends. Reviewed on: 30th June 2026

Very happy helpful and friendly always happy to help

Very happy helpful and friendly always happy to help Reviewed on: 30th June 2026

Always helpful when needed or have any questions to...

Always helpful when needed or have any questions to answer I have been with credit union quiet some years now and it doesn't half help you out when needed and all the staff are so friendly. Reviewed on: 30th June 2026

Outstanding

Outstanding helpful attentive always on hand when needed Reviewed on: 30th June 2026

I’ve had a really good experience with Enterprise Cr...

I’ve had a really good experience with Enterprise Credit Union. The process is always quick and straightforward, and whenever I’ve needed help or a loan, everything has been handled efficiently. They’re reliable, friendly, and make things much less stressful when you need financial support. I would definitely recommend them to anyone looking for a trustworthy credit union. Reviewed on: 30th June 2026

Should of joined sooner

I have been with enterprise for 4 years now I save & take loans out. I honestly don’t know what I’d do without them, I use them for holidays, Christmas & uniform, takes the pressure off. I recommend to all family & friends some of which have joined. Reviewed on: 30th June 2026

Absolutely amazing!

Absolutely amazing!! The staff are really helpful and always bubbly whether you’re talking on the phone or go into the branch. Excellent customer service and will go above and beyond to make sure you’re satisfied. Reviewed on: 30th June 2026

I’ve had a genuinely positive experience with Enterp...

I’ve had a genuinely positive experience with Enterprise Credit Union. From the very beginning, the team has been friendly, approachable, and always willing to go the extra mile to help. It’s refreshing to deal with an organisation that treats members like people rather than just account numbers. Everything has been straightforward, transparent, and handled professionally. It’s great to be part of a community-focused credit union that clearly cares about its members. I’d happily recommend Enterprise Credit Union to anyone looking for trustworthy financial services with excellent customer care. Reviewed on: 30th June 2026

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