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Enterprise Credit Union: Loans reviews

4.98
Based on 1,931 reviews, last reviewed 12th Nov 2025
99% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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1%
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Latest highest rating:

5

The customer care is second to none I’ve never had a... The customer care is second to none I’ve never had a problem with applying for a loan or a top up they get back to me several times to keep me updated... Read more Reviewed on: 12th November 2025
Donna B's avatar
Donna B

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025
Alexandra 's avatar
Alexandra

About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Enterprise Credit Union Loans reviews (1931)

The staff are great process isnt that good

4
The staff are always helpful but last time i was offered a really low amount event hough if had 2 previous this was dissapointing Reviewed on: 28th May 2025

Would highly recommend

5
It's easy I can pay back with child benefit so I never forget a repayment and I can top up a loan every few months and the people are so helpful and kind when helping you with any inquiry Reviewed on: 28th May 2025

Always so efficient and friendly

5
Always so efficient and friendly Reviewed on: 28th May 2025

Exellent service overall could not ask for more

5
Exellent service overall could not ask for more Reviewed on: 28th May 2025

When first signing up with enterprise I wasn’t sure...

5
When first signing up with enterprise I wasn’t sure but I can assure they are 100% worth signing up to they support you the best they can as a customer and also it’s very handy for times you may need funds especially at Christmas time Reviewed on: 28th May 2025

Supportive

5
When even I need anything there to help and support me through my application Reviewed on: 28th May 2025

I am a young mum 22 with adhd and autism and only re...

5
I am a young mum 22 with adhd and autism and only recently found out about ECU and couldn’t fault it I appreciate the customer service I’ve received and would happily recommend to anyone!! Reviewed on: 28th May 2025

Amazing always there to help always there to answe...

5
Amazing always there to help always there to answe the phone Reviewed on: 28th May 2025

Always really helpful and very quick sorting loans a...

5
Always really helpful and very quick sorting loans and anything else needed Reviewed on: 28th May 2025

The staff are always helpful and friendly the app is...

5
The staff are always helpful and friendly the app is so easy to use Reviewed on: 28th May 2025

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