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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.96 (3388 reviews)

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4.96

Based on 3,388 reviews, last reviewed 21st Sep 2026

25% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Very helpful organisation and Very helpful organisation and very fair staff are really professional too. Reviewed on: 21st September 2026

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Awards

Credit union of the year 2025

Awarded to the credit union rated highest in UK customer reviews
Best credit union (North) 2025

Awarded to the Northern credit union rated highest in customer reviews.

Enterprise Credit Union Loans reviews (3388)

Speaking to staff on phone and online is easy and th...

Speaking to staff on phone and online is easy and they are so helpful Reviewed on: 15th June 2026

Amazing help every person works there is so helpful

Amazing help every person works there is so helpful Reviewed on: 15th June 2026

The staff are always helpful they tell you step by...

The staff are always helpful they tell you step by step what everything means especially for me I’m a 74 year old pensionerthere always polite credit union staff Reviewed on: 15th June 2026

I’ve had a great experience with Enterprise Credit U...

I’ve had a great experience with Enterprise Credit Union. The staff have always been friendly, helpful, and professional. The application process was straightforward, and I felt supported throughout. I would recommend their services to anyone looking for a reliable credit union Reviewed on: 15th June 2026

Amazing service

Wonderful, knowledgeable staff, always happy to help, they go the extra mile to make sure the loan is affordable to pay back and was right for me. Excellent interest rates and period of time to pay back. I would definitely recommend ECU to friends and family. Great App as well. So easy to use. Reviewed on: 15th June 2026

Fabulous Always a pleasure to talk to any member of...

Fabulous Always a pleasure to talk to any member of staff at credit union, always friendly and helpful. Thankyou Reviewed on: 15th June 2026

Lovely and friendly always help and do as much as th...

Lovely and friendly always help and do as much as they can Reviewed on: 15th June 2026

I love saving and being able to take a loan out with...

I love saving and being able to take a loan out with the interest rates that don’t break the bank. The staff are always very nice and excellent Custer service Reviewed on: 15th June 2026

Always happy to help with anything I’ve phoned for a...

Always happy to help with anything I’ve phoned for and anything I need to know, very polite and lovely to speak to Reviewed on: 15th June 2026

I have been saving few years and had a couple of loa...

I have been saving few years and had a couple of loans so easy to apply and be accepted and to receive money and everyone spoke to friendly and helpful Reviewed on: 15th June 2026

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