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Experian: Credit Check reviews

3.93
Based on 121 reviews, last reviewed 26th Feb 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
53%
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25%
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9%
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4%
See only 1 star reviews
9%

Latest highest rating:

4

Good customer service, friendly polite Good customer service, friendly polite Reviewed on: 26th February 2026
Scottie 's avatar
Scottie

Latest lowest rating:

1

Customer service and website are useless I had to call them twice to request my credit report. They don't value first contact resolution and they hand up as fast as they can without resolving... Read more Reviewed on: 18th February 2026
Ovidiu I's avatar
Ovidiu I

About this product

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Experian Credit Check reviews (121)

The platform is amazing and gives enough information...

5
The platform is amazing and gives enough information on how to boost your credit score and to acquire credit cards Reviewed on: 24th May 2024

Wouldn't be without Experian

5
Experian is the only company I go to that provides me with a reliable list of companies to give me loan or credit eligibility. I've used them for years and are yet to disappoint. Also when I was a victim of fraud crime, Experian helped me inform the correct companies Reviewed on: 24th May 2024

CreditExpert

4
Accessible and simple service which allowed me to view a detailed breakdown of factors affecting my credit score. This visibility has then enabled me to make necessary changes to improve my score - with support available along the way. Reviewed on: 24th May 2024

Good way to check credit score

4
Good way to check credit score although need to pay to get useful details - irony is not lost on me Reviewed on: 24th May 2024

Free credit reference checks and report, credit card...

5
Free credit reference checks and report, credit card suitability feature (without effecting a credit reference agency check), easy to use UI, graphical layout is simple and functional Reviewed on: 24th May 2024

The Experts

5
I call them the experts, be because they actually carry out a comprehensive check on your credit file and if there are any discrepancies, be sure they will address it. The scores are accurate. Reviewed on: 23rd May 2024

Great financial suggestions

5
It alerts you about important incidents or checks and has good understandable ideas on how you can be flexible with finances. Reviewed on: 23rd May 2024

I recently used Experian's credit check service, and...

4
I recently used Experian's credit check service, and I couldn't be more satisfied with the experience. The process was incredibly straightforward and user-friendly, allowing me to access my credit report and score within minutes. The detailed insights provided helped me understand my financial standing clearly, highlighting key factors that influence my score. Reviewed on: 23rd May 2024

Useful and clear

4
Experian credit checker has a very user friendly interface which makes it easy to understand how your credit score has changed. It would be useful if certain features were not restricted to 'pro' such as the specific factors which influence your score. It is a useful tool to monitor credit and check how you are doing. Reviewed on: 19th May 2024

Experian smart money

2
Let’s just say that that will flag your account for EVERYTHING! I use smart money banking and I have been inconvenienced for my own money for days!! You only get 5 atm transactions a month no matter the amount! So yeah no money for the duration aside for card swipes and possibly a transfer to your traditional bank that isn’t instant … I’m so irritated by this. The customer service sucks! I’m just disgusted for my few cents I definitely empathize with Wendy Williams and Brittany spears who goes through their finances being micromanaged!! Reviewed on: 7th May 2024

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