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Experian: Credit check reviews

Name: Credit check
Rating: 4.07 (125 reviews)

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4.07

Based on 125 reviews, last reviewed 13th Aug 2026

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

54%

24%

Latest highest rating:

5

Very easy to check my credit score and also gives yo... Very easy to check my credit score and also gives you tips to boost your score in the long run. Reviewed on: 13th August 2026

Latest lowest rating:

1

Customer service and website are useless I had to call them twice to request my credit report. They don't value first contact resolution and they hand up as fast as they can without resolving... Read more Reviewed on: 18th February 2026

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About this product

Check your credit score for free with Experian.

Using the Experian app, you can get a free credit report and a breakdown of your score. Compare cards and loans that are matched to your score and track your score over time.

Experian reviews help you find out what it’s really like to be a customer. If you’ve used Experian before, you can also leave a review and share your experience.

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Experian Credit check reviews (125)

Excellent happy fast tracking quick response

Excellent happy fast tracking quick response Reviewed on: 12th March 2025

Great features available, however very expensive

For what you pay monthly, it is very expensive. It is hard to justify the cost on a strict budget. The boost feature is very handy and does make a difference, however the section offering support on how to improve your score does not actually help. If this did actually help improve your score, it would make the service better value. It does offer a lot of useful features, including locking your score. This is an excellent feature as it stops any unwanted credit accounts being opened in your name, so therefore minimises the risk of fraud. Even with these two features, it’s a lot of money per month. It would be great if it was more accessible. The people that need it will not be able to use it. I know there is a free service through Experian, however it is very limited. The service needs to be more proactive in recommending ways to improve your score. I will cancelled my paid subscription due to the cost due to limited budget, yet another monthly payment was taken out of my account. I shall be contacting them today and if I receive excellent customer service, I shall update this review. Reviewed on: 15th October 2024

Bloody you can't contact them on the phone, everythi...

Bloody you can't contact them on the phone, everything is done online. I'm over 50s and not tech savvy for god sake Reviewed on: 18th September 2024

Good service view

Good service great knowledge advice Reviewed on: 24th August 2024

Accurate

Accurate and precise, always comes up with the results quickly. Reviewed on: 14th June 2024

Excellent service, free credit full report

Excellent service, free credit full report Reviewed on: 9th June 2024

Very simple to understand

Very simple to understand, you get regular updates and the rating helps make financial decisions Reviewed on: 7th June 2024

Experian are excellent for Credit check and other se...

Experian are excellent for Credit check and other services. Easy to use website. Once logged in it was very east to view current credit score to understand how well it is being managed. Reviewed on: 30th May 2024

Responsive customer service

I had an issue with my registration to the electoral roll not being updated for months. Customer service were responsive and explained clearly what was causing the delay Reviewed on: 24th May 2024

Easy to use and reliable system.

Easy to use and reliable system. The locked crest check function gives additional peace of mind. Reviewed on: 24th May 2024

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