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Experian: Credit check reviews

4.08
Based on 125 reviews, last reviewed 13th Aug 2026
200% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
54%
See only 4 star reviews
24%
See only 3 star reviews
9%
See only 2 star reviews
4%
See only 1 star reviews
9%

Latest highest rating:

5

Very easy to check my credit score and also gives yo... Very easy to check my credit score and also gives you tips to boost your score in the long run. Reviewed on: 13th August 2026
Mia W's avatar
Mia W

Latest lowest rating:

1

Customer service and website are useless I had to call them twice to request my credit report. They don't value first contact resolution and they hand up as fast as they can without resolving... Read more Reviewed on: 18th February 2026
Ovidiu I's avatar
Ovidiu I

About this product

Check your credit score for free with Experian.

Using the Experian app, you can get a free credit report and a breakdown of your score. Compare cards and loans that are matched to your score and track your score over time.

Experian reviews help you find out what it’s really like to be a customer. If you’ve used Experian before, you can also leave a review and share your experience.

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Help others make smarter decisions by sharing your own experience. Write a review

Experian Credit check reviews (125)

Great financial suggestions

5
It alerts you about important incidents or checks and has good understandable ideas on how you can be flexible with finances. Reviewed on: 23rd May 2024

I recently used Experian's credit check service, and...

4
I recently used Experian's credit check service, and I couldn't be more satisfied with the experience. The process was incredibly straightforward and user-friendly, allowing me to access my credit report and score within minutes. The detailed insights provided helped me understand my financial standing clearly, highlighting key factors that influence my score. Reviewed on: 23rd May 2024

Useful and clear

4
Experian credit checker has a very user friendly interface which makes it easy to understand how your credit score has changed. It would be useful if certain features were not restricted to 'pro' such as the specific factors which influence your score. It is a useful tool to monitor credit and check how you are doing. Reviewed on: 19th May 2024

Experian smart money

2
Let’s just say that that will flag your account for EVERYTHING! I use smart money banking and I have been inconvenienced for my own money for days!! You only get 5 atm transactions a month no matter the amount! So yeah no money for the duration aside for card swipes and possibly a transfer to your traditional bank that isn’t instant … I’m so irritated by this. The customer service sucks! I’m just disgusted for my few cents I definitely empathize with Wendy Williams and Brittany spears who goes through their finances being micromanaged!! Reviewed on: 7th May 2024

Thorough accurate credit check service

5
Great way to keep track of your credit that is cheap yet thorough Reviewed on: 10th April 2024

Very good, updates me when things changes and remind...

5
Very good, updates me when things changes and reminds me Reviewed on: 4th April 2024

Their service has always seemed to be quite accurate.

4
Their service has always seemed to be quite accurate. We use them when securing our first mortgage and were satisfied. Reviewed on: 2nd April 2024

Experianstay away customer service is the worst ever.

1
Experian customer service is the worst ever. They are rude, won’t listen to you, no help at all. Major debit card issues The debit card doesn’t work everywhere. Reviewed on: 1st February 2024

There are scammers!

1
There are scammers!!!!I don't have any car but insurance companys are checking something on me without my authorisation!!!Why you use it to drip off my scores ;!!! Avoid they rip you off! Reviewed on: 6th January 2024

Not able to setup recurring payments

1
I opened the Experian checking account thinking that it was a good idea. Come to find out you cannot set up recurring payments using checking account number at this time. Since this is the case I had to set up using my debit card which incurs a 7 fee each time. I believe since I was led to believe that I would be able to use my checking account number that I should be reimbursed for this charge. If I hadn't already set up my direct deposit from social security I would immediately close this account and go elsewhere. What a load of crap Reviewed on: 20th December 2023

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