First Alternative Reviews

  Ratings based on 6 reviews       Last review 2 months ago    

First Alliterative offer car insurance in the UK. Read or write your own reviews on Smart Money People and help others decide on the best insurance products.

Overall Rating

Good

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First Alternative Products 6

Car Insurance

Disgusting after sales service

Tried to swap cover to another car, went ok at first then they had a technical problem part way through making payment. Tried to get them by phone but ALWAYS got cut off! Tried to send email but First Alternative did not accept email. email. So there... Read more

Tried to swap cover to another car, went ok at first then they had a technical problem part way through making payment. Tried to get them by phone but ALWAYS got cut off! Tried to send email but First Alternative did not accept email. email. So there is no way to contact this company. As I said, disgusting after sales service.

Reviewed on 17th December 2020
Grant Wells-Cockburn's avatar
Grant Wells-Cockburn
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Car Insurance

Disgusting after sales service

Tried to swap cover to another car, went ok at first then they had a technical problem part way through making payment. Tried to get them by phone but ALWAYS got cut off! Tried to send email but First Alternative did not accept email. email. So there... Read more

Tried to swap cover to another car, went ok at first then they had a technical problem part way through making payment. Tried to get them by phone but ALWAYS got cut off! Tried to send email but First Alternative did not accept email. email. So there is no way to contact this company. As I said, disgusting after sales service.

Reviewed on 17th December 2020
Grant Wells-Cockburn's avatar
Grant Wells-Cockburn
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Car Insurance

Customer Service

All round, decent customer service. Quick to reply and always solves the problelm.

Reviewed on 9th June 2020
Dazza's avatar
Dazza
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Car Insurance

Very good customer service

Great customer service. Very helpful and polite. I would recommend to family and friends

Reviewed on 6th January 2018
jodie powell's avatar
jodie powell
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Car Insurance

Excellent

Always a great experience never had any problems

Reviewed on 12th November 2017
Daniel Seed's avatar
Daniel Seed
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Car Insurance

Great customer service and affordable products

Not much more to say - I've been really impressed by the level of customer service provided by this company and wouldn't hesitate to reccomend them.

Reviewed on 26th May 2017
Emily Clark's avatar
Emily Clark
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