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first direct: Credit Card reviews

Name: Credit Card
Rating: 4.27 (26 reviews)

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4.07

Based on 26 reviews, last reviewed 11th Mar 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

65%

15%

Latest highest rating:

5

Been with them for many years. Been with them for many years. Superb customer service and helpline Reviewed on: 5th February 2025

Latest lowest rating:

2

I found very complicated paying the credit card. I found very complicated paying the credit card. I had a direct debit which failed, and doing a one off payment was not straight forward. Reviewed on: 11th March 2025

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Review first direct: Credit Card now

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first direct Credit Card reviews (26)

I found very complicated paying the credit card.

I found very complicated paying the credit card. I had a direct debit which failed, and doing a one off payment was not straight forward. Reviewed on: 11th March 2025

Been with them for many years.

Been with them for many years. Superb customer service and helpline Reviewed on: 5th February 2025

no frills, fraud checks a pain

its a basic credit card with no benefits. it gets blocked by fraud protection too aggressively Reviewed on: 5th April 2023

Easy to use

Never any problems seeing my balance or contacting them. Reviewed on: 13th March 2023

Great value

Reasonable limit, simple enough. They could do with better integration with the current account to simplify paying. Reviewed on: 27th February 2023

Great Bank!

I've been with this 24 hour online bank for the past 25 years and I would recommend them to anyone. They are a great bank and make it easy to bank online, scan cheques and they are always there when you need them. Reviewed on: 20th January 2023

Flawless customer service.

Flawless customer service. I always get the help I need within minutes. I've never called and waiting more than a couple of seconds before I'm speaking to somebody who's willing to help me. Reviewed on: 5th April 2021

Simply the best bank I have ever used

Brilliant customer service, really premium stuff. Card is great value and app is excellent. Reviewed on: 17th February 2021

Great Credit Card

Had no problems since signing up. Customer service is excellent and the smartphone app makes keeping track really easy Reviewed on: 19th June 2019

Simple to sign up

Great service, never have to wait to if I call. Easy to use app. Reviewed on: 23rd December 2018

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