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first direct: Credit Card reviews

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4.07
Based on 26 reviews, last reviewed 11th Mar 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
65%
See only 4 star reviews
15%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
8%

Latest highest rating:

5

Been with them for many years. Been with them for many years. Superb customer service and helpline Reviewed on: 5th February 2025
Susan w's avatar
Susan w

Latest lowest rating:

2

I found very complicated paying the credit card. I found very complicated paying the credit card. I had a direct debit which failed, and doing a one off payment was not straight forward. Reviewed on: 11th March 2025
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FP
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About this product

First Direct Credit Card reviews can help you to find out about the pros and cons of this credit card. What kind of features do First Direct customers like? Find out more about the First Direct Credit Card by reading our trusted Smart Money People reviews. You can also write your own First Direct Credit Card review to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better fo...

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first direct Credit Card reviews (26)

Quick and easy

5
Really easy and quick process to apply for and receive a credit card, set up payments, and increase the limit when I needed to. Reviewed on: 1st May 2017
Ji Pattison-Smith's avatar
Ji Pattison-Smith

Good rates

4
Great 24/7 customer service is available and the interest rates are competitive. Reviewed on: 20th April 2017
Emma Walton's avatar
Emma Walton

Recommended

5
First Direct are brilliant. Great customer service and 0% for a long period of time. Would recommend! Reviewed on: 2nd December 2016
Katie Westley's avatar
Katie Westley

It's OK

3
I have a First Direct credit card and would say it's no better or worse than other major credit cards. Reviewed on: 30th November 2016
Emma Walton's avatar
Emma Walton

Great service

4
I love First Direct. A great level of service from this bank which makes it easy to deal with them. Reviewed on: 23rd February 2015
Ramona's avatar
Ramona

Amazing service as always

5
My job requires me to undertake extensive, global travel. Knowing that I have access to the fantastic support of the first direct team when I need them is brilliant. They are always polite and help me with what I need, when I need it. Reviewed on: 9th October 2014
MarkyMark's avatar
MarkyMark

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