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First Response Finance: Car finance reviews

4.95
Based on 7,247 reviews, last reviewed 14th May 2026
30900% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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Latest highest rating:

5

Very helpful from start to finish Very helpful from start to finish Reviewed on: 14th May 2026
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Keith Fitzpatrick

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (7247)

Top notch.

5
Top notch. No problems at all, a rather pleasant experience. Smoothest vehicle purchase I have ever made. Reviewed on: 28th April 2026
Reply from First Response Finance That's great to hear, thank you Chris! Response date: 28th April 2026
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First Response Finance

10/10 All round

5
Fantastic customer service, despite poor credit they’ve helped me get a car without ripping me off! Everything straight forward and made simple. All round 10/10. Reviewed on: 28th April 2026
Reply from First Response Finance That's great to hear, thank you Jacob! Response date: 28th April 2026
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First Response Finance

Really good car finance .

5
Really good car finance . I’m really happy Reviewed on: 28th April 2026
Reply from First Response Finance That's great to hear, thank you Emilijus! Response date: 28th April 2026
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First Response Finance

Hi, had emergency with the car and needed another to...

5
Hi, had emergency with the car and needed another to one to keep with childcare! The company customer service was very helpful and understanding!! Reviewed on: 28th April 2026
Reply from First Response Finance We’re happy that we could help you Artus! Response date: 28th April 2026
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First Response Finance

Since applying for finance , It was a smooth process...

5
Since applying for finance , It was a smooth process, I had very good advisers from start to finish. Reviewed on: 28th April 2026
Reply from First Response Finance We’re happy that we could help you Darren! Response date: 28th April 2026
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First Response Finance

Excellent company to do business with

5
Bad credit ratings for us both, but we managed to get finance via First Response and couldn't be happier as it meant we could get the car we wanted instead of an old banger! Reviewed on: 28th April 2026
Reply from First Response Finance We’re happy that we could help you Louise! Response date: 28th April 2026
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First Response Finance

best finance company!

5
used first response twice for my car finance, helpful and answer any question you ask. easy stress free process Reviewed on: 28th April 2026
Reply from First Response Finance That's great to hear, thank you Kirsty! Response date: 28th April 2026
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First Response Finance

Offer me finance no quibble sorted everything for me...

5
Offer me finance no quibble sorted everything for me then used the web app to sign job done Reviewed on: 28th April 2026
Reply from First Response Finance That's great to hear, thank you Simon! Response date: 28th April 2026
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First Response Finance

A smooth journey

5
It has been a smooth journey getting the first initial contact from First Response Finance to signing the documents and starting the finance agreement. Reviewed on: 28th April 2026
Reply from First Response Finance Thank you Kolawole! We hope you're happy with your new vehicle. Response date: 28th April 2026
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First Response Finance

First response finance for the win !

5
I have used first response for every vehicle I have had on finance … motorbikes and cars they are the only company that would provide me with finance and at an affordable rate !! Highly recommend first response to anyone … there online portal is so simple and easy to navigate and there staff are amazing Reviewed on: 28th April 2026
Reply from First Response Finance Thank you Nick! We hope you're happy with your new vehicles. Response date: 28th April 2026
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