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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7247 reviews)

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4.95

Based on 7,247 reviews, last reviewed 14th May 2026

30900% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Very helpful from start to finish Very helpful from start to finish Reviewed on: 14th May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7247)

Excellent service very professional

Excellent service very professional Reviewed on: 28th April 2026

Reply from First Response Finance That's great to hear, thank you Wayne! Response date: 28th April 2026

I have just arranged a loan for my second car with F...

I have just arranged a loan for my second car with First Response and I find yet again they go out of their way to assist with the whole process. Cannot fault them on service and value for money. Reviewed on: 28th April 2026

Reply from First Response Finance It's great to see that you're a returning customer of ours Christopher! We hope you're happy with your new car. Response date: 28th April 2026

Hassle free process.

Hassle free process. Friendly and great customer service team who are ready and willing to help and are very accommodating to individual needs. Great waiting time, able to speak to someone quickly and Great help when changing car. Reviewed on: 28th April 2026

Reply from First Response Finance We’re happy that we could help you JG! Response date: 28th April 2026

Really easy process to apply, they work around you a...

Really easy process to apply, they work around you and what you can afford, no pressure, everything is explained properly, I chose my car and applied for the amount of finance needed and they did the rest was really impressed with how smooth and easy the process was Reviewed on: 28th April 2026

Reply from First Response Finance We’re happy that we could help you Louise! Response date: 28th April 2026

Very friendly and helpful when others were refusing...

Very friendly and helpful when others were refusing me finance Reviewed on: 28th April 2026

Reply from First Response Finance We’re happy that we could help you Paresh! Response date: 28th April 2026

First response have been absolutely amazing through...

First response have been absolutely amazing through application and even when I have had an enquiry. Best finance company by far. Reviewed on: 28th April 2026

Reply from First Response Finance That's great to hear, thank you Laura! Response date: 28th April 2026

Outstanding

Very thuro done everything as expected and more Reviewed on: 28th April 2026

Reply from First Response Finance That's great to hear, thank you Peter! Response date: 28th April 2026

Good communication, great options

Good communication, great options Reviewed on: 28th April 2026

Reply from First Response Finance That's great to hear, thank you Em! Response date: 28th April 2026

Best company for finance easy process and fast

Best company for finance easy process and fast Reviewed on: 28th April 2026

Reply from First Response Finance That's great to hear, thank you Rahul! Response date: 28th April 2026

Excellent company.

The operator i spoke to helped me get a new car on finance as i couldn’t afford one outright. He was so helpful in making sure everything was clear and that repayments were affordable. The communication is great if there is ever a change and so far so good with this company. I would recommend highly. Reviewed on: 28th April 2026

Reply from First Response Finance That's great to hear, thank you Elle! Response date: 28th April 2026

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

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First Response Finance: Car finance reviews

30900% increase in 5 star reviews

50% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review First Response Finance: Car finance now

Best car finance provider 2025

First Response Finance Car finance reviews (7247)

Excellent service very professional

I have just arranged a loan for my second car with F...

Hassle free process.

Really easy process to apply, they work around you a...

Very friendly and helpful when others were refusing...

First response have been absolutely amazing through...

Outstanding

Good communication, great options

Best company for finance easy process and fast

Excellent company.

Review First Response Finance: Car finance now

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