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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7247 reviews)

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4.95

Based on 7,247 reviews, last reviewed 14th May 2026

30900% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Very helpful from start to finish Very helpful from start to finish Reviewed on: 14th May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7247)

Great company

I’ve had no issues at all - overall happy. Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Amy! Response date: 6th May 2025

Was fast and easy to get the finance I needed set up...

Was fast and easy to get the finance I needed set up with an affordable repayment plan Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Joe! Response date: 6th May 2025

The phone calls I have always had with FR have been...

The phone calls I have always had with FR have been quick, accurate and more importantly, very helpful. I always have been treated extremely well and valued every time without fail. Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Thomas! Response date: 6th May 2025

great company - easy to apply & help along the...

great company - easy to apply & help along the way Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Jodie! Response date: 6th May 2025

I’m actually on my second finance deal with first re...

I’m actually on my second finance deal with first response now , the first time they were so easy to talk to about my lack of credit rating they understood why and choose to accept me, which got me on the road with my first car, second time was even easier and had even more available to me as I had a great payment streak , no stress quick, reliable and understanding Reviewed on: 1st May 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours Key! We hope you're happy with your new car. Response date: 6th May 2025

Very well informed staff and an easy friendly service.

Very well informed staff and an easy friendly service. I felt it was a refreshing experience and was very outstanding compared to others I’ve applied through previously. I have a plan that’s affordable and ideal for me and my budget. I have the car I wanted at the monthly payment I can afford. Reviewed on: 1st May 2025

Reply from First Response Finance Thank you Richard for the five-star review! Response date: 6th May 2025

First response treated me like a person

First response treated me like a person and not just a number on a computer. They managed to finance me when other companies would not by looking at my individual situation and providing advice. This is the second vehicle I have financed with them and I wouldn’t hesitate to do it again. Reviewed on: 1st May 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours Rob! We hope you're happy with your new vehicle. Response date: 6th May 2025

EXCEPTIONAL

From start to end, I received excellent service. Advisors were always on hand to answer queries and provide vital information. During the time of purchase the process was handled smoothly for both myself and the dealer. Thank you. Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you Raz! Response date: 6th May 2025

My dream bike

As from the out lay I new I have bad finance and they provided all the information about the costs and I wanted a purchase. Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you Steven! Response date: 6th May 2025

Found a car at a garage online applied for finance w...

Found a car at a garage online applied for finance with first response filled application in they rang back to say you can have the loan i then went to the garage and was pleased with the car then rang first response to say I was happy then I went to pick up the car a few days later Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you Martin! Response date: 6th May 2025

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

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First Response Finance: Car finance reviews

30900% increase in 5 star reviews

50% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review First Response Finance: Car finance now

Best car finance provider 2025

First Response Finance Car finance reviews (7247)

Great company

Was fast and easy to get the finance I needed set up...

The phone calls I have always had with FR have been...

great company - easy to apply & help along the...

I’m actually on my second finance deal with first re...

Very well informed staff and an easy friendly service.

First response treated me like a person

EXCEPTIONAL

My dream bike

Found a car at a garage online applied for finance w...

Review First Response Finance: Car finance now

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