Smart Money People Logo
Go to business site
Share this page
Link copied

First Response Finance: Car finance reviews

View other First Response Finance products
4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K
Read all reviews Write a review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

First Response Finance Car finance reviews (6931)

Best service I had

5
Very helpful and informative, look for another company’s but this was the one who give me the answer faster Reviewed on: 28th April 2025
Igor C's avatar
Igor C
Reply from First Response Finance That's great to hear, thank you Igor! Response date: 30th April 2025
First Response Finance's avatar
First Response Finance

Fast easy excellent service I have use first respons...

5
Fast easy excellent service I have use first response multiple times due to my limited credit score, I have always been advised to not go beyond my affordable monthly budget Reviewed on: 28th April 2025
Phil C's avatar
Phil C
Reply from First Response Finance We’re happy that we could help you! Response date: 1st May 2025
First Response Finance's avatar
First Response Finance

Fantastic service excellent customer care

5
Fantastic service excellent customer care Reviewed on: 28th April 2025
Richard H's avatar
Richard H
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 1st May 2025
First Response Finance's avatar
First Response Finance

Very fast and friendly, excellent service all round

5
Very fast and friendly, excellent service all round Reviewed on: 28th April 2025
Sharon C's avatar
Sharon C
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 1st May 2025
First Response Finance's avatar
First Response Finance

When out there way to get me the right car and the c...

5
When out there way to get me the right car and the customer service is the best all staff lovely and go out there way to help you with anythink you need Reviewed on: 28th April 2025
Joanne w's avatar
Joanne w
Reply from First Response Finance That's great to hear, thank you Joanne! Response date: 30th April 2025
First Response Finance's avatar
First Response Finance

First time getting finance very helpful every step o...

5
First time getting finance very helpful every step of the way Reviewed on: 28th April 2025
Samantha c's avatar
Samantha c
Reply from First Response Finance That's great to hear, thank you Samantha! Response date: 30th April 2025
First Response Finance's avatar
First Response Finance

No problems at all, always quick to respond to any q...

5
No problems at all, always quick to respond to any queries Reviewed on: 28th April 2025
Paul A's avatar
Paul A
Reply from First Response Finance That's great to hear, thank you Paul! Response date: 30th April 2025
First Response Finance's avatar
First Response Finance

Not an easy application process I had problems with...

5
Not an easy application process I had problems with the app and raised a complaint. Which to the companies credit was resolved very quickly Reviewed on: 28th April 2025
Ian 's avatar
Ian
Reply from First Response Finance Thank you Ian for the five-star review! Response date: 30th April 2025
First Response Finance's avatar
First Response Finance

Best finance

5
Applied and got car few days later, brilliant service. Reviewed on: 28th April 2025
Louisa a's avatar
Louisa a
Reply from First Response Finance Thank you Louisa for the five-star review! Response date: 30th April 2025
First Response Finance's avatar
First Response Finance

Reliable

5
Been with them for quite a few years now and have no problems whatsoever Reviewed on: 28th April 2025
Capps's avatar
Capps
Reply from First Response Finance Thank you for the five-star review! Response date: 30th April 2025
First Response Finance's avatar
First Response Finance

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill