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First Response Finance: Car Finance reviews

4.95
Based on 6,928 reviews, last reviewed 20th Dec 2025
99% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
Phillip w's avatar
Phillip w

Latest lowest rating:

1

Avoid this company Never missed a payment! Avoid this company Never missed a payment! Customer for over 10 years and this is the thanks I get. I’ve been sold multiple faulty cars by First Respo... Read more Reviewed on: 20th December 2025
Claire's avatar
Claire

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

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First Response Finance Car Finance reviews (6928)

Very quick and easy to deal with, was all sorted wit...

5
Very quick and easy to deal with, was all sorted within 4 hours of applying. Reviewed on: 28th April 2025
Reply from First Response Finance We’re happy that we could help you! Response date: 30th April 2025
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First Response Finance

Brilliant friendly service always helpful

5
Brilliant friendly service always helpful Reviewed on: 28th April 2025
Reply from First Response Finance Thank you Marc for the five-star review! Response date: 30th April 2025
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First Response Finance

Very helpful in all aspects really good in helping y...

5
Very helpful in all aspects really good in helping your finances to help you get what you can afford Reviewed on: 28th April 2025
Reply from First Response Finance That's great to hear, thank you Brian! Response date: 30th April 2025
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First Response Finance

Very quick and easy application excellent service

5
Very quick and easy application excellent service Reviewed on: 28th April 2025
Reply from First Response Finance That's great to hear, thank you Lisa! Response date: 30th April 2025
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First Response Finance

I’ve been with FRF for a few years now

5
I’ve been with FRF for a few years now and they’ve always been a great company, always putting the customer first, highly recommend this company Reviewed on: 28th April 2025
Reply from First Response Finance It's great to see that you're a returning customer of ours Colliner! We're happy that we could help you. Response date: 30th April 2025
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First Response Finance

Very good customer service always there to respond t...

5
Very good customer service always there to respond to every question or query. A message or phone call away and will help in anyway they can will always he my go to for car finance Reviewed on: 28th April 2025
Reply from First Response Finance That's great to hear, thank you Stephanie! Response date: 30th April 2025
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First Response Finance

Customer service was amazing very helpful and polite

5
They helped me find a car and were very efficient a great all round experience Reviewed on: 28th April 2025
Reply from First Response Finance We’re happy that we could help you Edward! Response date: 30th April 2025
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First Response Finance

Fantastic customer care.

5
Efficient and professional, with friendly and helpful customer service. Very quick to respond to enquiries. Great value. Can't recommend highly enough. Reviewed on: 28th April 2025
Reply from First Response Finance We’re happy that we could help you Jay! Response date: 30th April 2025
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First Response Finance

Great & Positive experience

5
I felt listened to and not judged when I discussed my financial situation with the advisor and I got a very positive outcome at the end meaning I was able to buy a car which I needed for work and personal use too. Reviewed on: 28th April 2025
Reply from First Response Finance We’re happy that we could help you Marta! Response date: 30th April 2025
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First Response Finance

Everyone I spoke to was up to date on what was goin...

5
Everyone I spoke to was up to date on what was going on never had to go over and over the same questions Reviewed on: 28th April 2025
Reply from First Response Finance That's great to hear, thank you Paul! Response date: 30th April 2025
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First Response Finance

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