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First Response Finance: Car Finance reviews

4.95
Based on 6,928 reviews, last reviewed 20th Dec 2025
99% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
Phillip w's avatar
Phillip w

Latest lowest rating:

1

Avoid this company Never missed a payment! Avoid this company Never missed a payment! Customer for over 10 years and this is the thanks I get. I’ve been sold multiple faulty cars by First Respo... Read more Reviewed on: 20th December 2025
Claire's avatar
Claire

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

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First Response Finance Car Finance reviews (6928)

Excellent Service

5
Excellent service from all. Im glad to have your service. Reviewed on: 28th April 2025
Reply from First Response Finance We’re happy that we could help you Pulasthi! Response date: 30th April 2025
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First Response Finance

Breath of Fresh Air

5
Easy process from start to finish. had an issue with DD which was my fault but they were super helpful. Reviewed on: 28th April 2025
Reply from First Response Finance We’re happy that we could help you Ian! Response date: 30th April 2025
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First Response Finance

I’ve been with first response for 6 years and they a...

5
I’ve been with first response for 6 years and they are so helpful and considerate. They have helped me raise my credit score a bit and I hope the next finance I get will have a lower interest rate because of this. They were so understanding when my husband lost his job and we had change from weekly to monthly payments. I have recommended them to a few friends who were also having trouble getting car finance. All round they are a great company Reviewed on: 28th April 2025
Reply from First Response Finance We’re happy that we could help you Arlene! Response date: 30th April 2025
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First Response Finance

Real easy to deal with very straightforward and easy...

5
Real easy to deal with very straightforward and easy to talk to Reviewed on: 28th April 2025
Reply from First Response Finance Thank you John for the five-star review! Response date: 30th April 2025
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First Response Finance

Happy with service

5
Happy with the service, nice and easy to set up and make amendments Reviewed on: 28th April 2025
Reply from First Response Finance Thank you Jennifer for the five-star review! Response date: 30th April 2025
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First Response Finance

First response made the process of getting a car on...

4
First response made the process of getting a car on finance easy for me, especially when it was a manic time. The customer service agents I dealt with always had the answers and never made me feel like my questions were not valid. Reviewed on: 28th April 2025
Reply from First Response Finance We’re happy that we could help you Lynette! Response date: 30th April 2025
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First Response Finance

Always a pleasure to deal with FRF, quick and easy a...

5
Always a pleasure to deal with FRF, quick and easy answers with great comms / updates. Reviewed on: 28th April 2025
Reply from First Response Finance That's great to hear, thank you Matt! Response date: 30th April 2025
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First Response Finance

Great service and deals I hope see you soon

5
Great service and deals I hope see you soon Reviewed on: 28th April 2025
Reply from First Response Finance That's great to hear, thank you Adem! Response date: 30th April 2025
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First Response Finance

Fantastic customer service

5
Very easy to deal with always polite people you speak to nothing ever to much trouble Reviewed on: 28th April 2025
Reply from First Response Finance That's great to hear, thank you Stephen! Response date: 30th April 2025
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First Response Finance

Patient and very very helpful

5
The customer service agent was spectacular she went above and beyond to help me as this was my first time applying myself 5 star service with help and advice and very very patient when the times comes for a newer car I will be using first response Reviewed on: 28th April 2025
Reply from First Response Finance Thank you for the five-star review! Response date: 30th April 2025
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First Response Finance

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