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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Very fast and efficient.

Very fast and efficient. Staff are perfect and easy to chat too Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Neil for the five-star review! Response date: 30th April 2025

Outstanding customer service

When I applied for a car finance my credit score was just fair I was surprised that I was approved and they made my life so easy. I had a beautiful car at affordable Instalment and low term, what else can you ask for...bcz of their outstanding service I even referred one of my colleagues and she was also approved. You'll never go wrong with First Reaponse. Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Fahmida! Response date: 30th April 2025

Brilliant customer service

Brilliant. Very quick in getting me my finance and very helpful with Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Cameron for the five-star review! Response date: 30th April 2025

very good helpful and informative staff

very good helpful and informative staff Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Ibrahim for the five-star review! Response date: 30th April 2025

I've never been let down, very understanding with an...

I've never been let down, very understanding with any changes. Very happy Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Paula for the five-star review! Response date: 30th April 2025

Very easy and fast to sort out my package

Very easy and fast to sort out my package Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Richard for the five-star review! Response date: 30th April 2025

Excellent service and advice decision was quick n ea...

Excellent service and advice decision was quick n easy to apply Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Carl for the five-star review! Response date: 30th April 2025

First response for car bike finance

I needed loan to get new scooter as my old scooter broke down and needed a decent bike to get to work and for commuting and just when needed it first response come through it was easy to apply all done online and where there to answer any questions over process Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Graham! Response date: 30th April 2025

I took a punt and scored

I took a punt and tried First Response Finance and even with my poor credit history they were able to offer me financing at a reasonable rate Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Kieran! Response date: 30th April 2025

Buying my new Car

This is my 2nd time with First Response, excellent from the first time. Even in my own mixup, they help me in every way possible. Reviewed on: 28th April 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours Nikki! We hope you're happy with your new car. Response date: 30th April 2025

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