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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (8001 reviews)

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4.87

Based on 8,001 reviews, last reviewed 29th Jul 2026

151% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Was so quick easy and smooth sailing couldn’t be hap... Was so quick easy and smooth sailing couldn’t be happier choosing first choice, and look forward to working with them in the future Reviewed on: 29th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (8001)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

It was a pleasure to deal with First Response.

It was a pleasure to deal with First Response. They took all my needs into consideration. Reviewed on: 7th July 2026

Reply from First Response Finance That's great to hear, thank you John! Response date: 7th July 2026

They helped me when no one else would excellent cust...

They helped me when no one else would excellent custom service also allways there to help when needed Reviewed on: 7th July 2026

Reply from First Response Finance We’re happy that we could help you Jason! Response date: 7th July 2026

I'm currently going through some difficulties with t...

I'm currently going through some difficulties with the garage I got the car from and first response have made this very easy for me Reviewed on: 7th July 2026

Reply from First Response Finance We’re happy that we could help you Linda! Response date: 7th July 2026

Amazing people amazing company helpful and friendly

Amazing people amazing company helpful and friendly Reviewed on: 7th July 2026

Reply from First Response Finance That's great to hear, thank you Lewis! Response date: 7th July 2026

From start to finish they looked after me,explaining...

From start to finish they looked after me,explaining everything and making sure i was aware of everything.Totally friendly and professional. Reviewed on: 7th July 2026

Reply from First Response Finance That's great to hear, thank you Mark! Response date: 7th July 2026

Easy professional highly recommend

Easy professional highly recommend Reviewed on: 7th July 2026

Reply from First Response Finance That's great to hear, thank you Ryan! Response date: 7th July 2026

Their service is alright good customer service, they...

Their service is alright good customer service, they are customer oriented. Though their their APR to me 28% despite me having over 60% of initial deposite. Reviewed on: 7th July 2026

Reply from First Response Finance Hi Abraham, Thank you for taking the time to leave a review. Firstly, it's great to see that we could help you with the purchase of your new vehicle! In regard to our interest rates, we’re open and transparent about how much we charge (the APR is different for each customer), and our customers are provided with the cost of borrowing before entering into a contract with us - this way they can make an informed decision on whether to proceed with buying a vehicle through finance. If you have any questions about the APR you've been charged, our Account Management team will be able to discuss this further with you - their phone number is 0115 946 6368 and their email address is [email protected]. Take care, First Response Finance. Response date: 7th July 2026

Fantastic so far , great team and affordable

Fantastic so far , great team and affordable Reviewed on: 7th July 2026

Reply from First Response Finance We’re happy that we could help you Eric! Response date: 7th July 2026

The experience was very easy, and I like the fact th...

The experience was very easy, and I like the fact that they take my payments every two weeks Reviewed on: 7th July 2026

Reply from First Response Finance That's great to hear, thank you Lee! Response date: 7th July 2026

Brilliant company

So easy to deal with from start to finish, straight forward, best finance company I've been with, would definitely recommend to anyone. Reviewed on: 7th July 2026

Reply from First Response Finance That's great to hear, thank you James! Response date: 7th July 2026

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