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First Response Finance: Car finance reviews

4.95
Based on 7,247 reviews, last reviewed 14th May 2026
30900% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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Latest highest rating:

5

Very helpful from start to finish Very helpful from start to finish Reviewed on: 14th May 2026
Keith Fitzpatrick 's avatar
Keith Fitzpatrick

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (7247)

Secured finance even though in a IVA where other wou...

5
Secured finance even though in a IVA where other wouldnt help despite leasing a vehicle for 6yrs with no missed or late payments, so although the repayments are a little higher overal were really pleased to have a car thanks to first response. Reviewed on: 24th April 2026
Reply from First Response Finance We’re happy that we could help you! Response date: 24th April 2026
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First Response Finance

Excellent customer service answered all my questions...

5
Excellent customer service answered all my questions that I had Reviewed on: 24th April 2026
Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 24th April 2026
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First Response Finance

10/10 experience using first response

5
I had a great experience purchasing a van not from the dealer or broker but from first response themselves great great company excellent staff and all round great experience. Thank you first response Reviewed on: 23rd April 2026
Reply from First Response Finance Thank you for the five-star review! Response date: 24th April 2026
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First Response Finance

I was having difficulty to get the car finance.

5
I was having difficulty to get the car finance. First Response helped me out to get the finance for me car and I comfortably got my new car and enjoying the drive every moment. Reviewed on: 23rd April 2026
Reply from First Response Finance Thank you! Response date: 24th April 2026
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First Response Finance

I tried to get credit with many companies but first...

5
I tried to get credit with many companies but first response was the only company that actually believed in me and gave me the chance and I’m so totally thankful for that.. Reviewed on: 23rd April 2026
Reply from First Response Finance Thank you! We hope you're happy with your new vehicle. Response date: 24th April 2026
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First Response Finance

Flawless experience from start to finish.

5
Flawless experience from start to finish. Highly recommend. Quick turnaround with competitive prices. I would recommend. Reviewed on: 23rd April 2026
Reply from First Response Finance We’re happy that we could help you! Response date: 24th April 2026
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First Response Finance

Fantastic service, polite, understanding & personable

5
I desperately needed a vehicle and have a poor credit history, the guys at first response spoke to me over the phone went over a number of things and explained where and why I messed up. They made me feel completely comfortable, not judged and gave me a fair quote that got me back on the road. Reviewed on: 23rd April 2026
Reply from First Response Finance Thank you for the five-star review! Response date: 24th April 2026
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First Response Finance

Helpful and friendly

5
The staff are very helpful when contacted. Reviewed on: 23rd April 2026
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 24th April 2026
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First Response Finance

Best of best

5
It was good with the team and they help me with the finance. Reviewed on: 23rd April 2026
Reply from First Response Finance That's great to hear, thank you! Response date: 24th April 2026
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First Response Finance

Excellent

5
Was so much easier than expected. Only took 5-10 minutes to set up Reviewed on: 23rd April 2026
Reply from First Response Finance Thank you! We hope you're happy with your new vehicle. Response date: 24th April 2026
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First Response Finance

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