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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Was very helpful getting my car repaired they dealed...

Was very helpful getting my car repaired they dealed with the car dealership and offered to get my car road worthy Reviewed on: 6th June 2024

Amazing work

Really good. Super helpful. Talked us through the finance and gave us affordability Reviewed on: 6th June 2024

Sorted finance within couple of hours no problem at...

Sorted finance within couple of hours no problem at all! Used them swveral times now never had any problems Reviewed on: 6th June 2024

Gave me hope and chance for new car after i,had an a...

Gave me hope and chance for new car after i,had an accident Reviewed on: 6th June 2024

no stress and awesome service, flawless service from...

no stress and awesome service, flawless service from start to finish and customer service is amazing Reviewed on: 6th June 2024

From start to finish I felt looked after, it was a f...

From start to finish I felt looked after, it was a fast process and everything was communicated excellently. Reviewed on: 6th June 2024

Excellent service.

Excellent service. Customer service is always very helpful and staff are knowledgeable and help with any enquires and Reviewed on: 6th June 2024

from start to finish it was made easy for me as ever...

from start to finish it was made easy for me as everything was done for me and the car is brilliant just like the the company they make sure the car was in good condition and was as described Reviewed on: 6th June 2024

Very good easy service had no issues

Very good easy service had no issues Reviewed on: 6th June 2024

Have had 2 cars now and always helping and sorting o...

Have had 2 cars now and always helping and sorting out questions Reviewed on: 6th June 2024

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