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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Very Helpful

Very very helpful, even though I had a poor credit score, I was still offered finance plans that was best suit for me. Reviewed on: 6th June 2024

So easy and simple nothing to hard

So easy and simple nothing to hard Reviewed on: 6th June 2024

Quick and easy decision, money handed to the dealer...

Quick and easy decision, money handed to the dealer promptly, wasn’t even like I was buying on finance. Reviewed on: 6th June 2024

Professional service

Getting finance was quick and seamless, pleasant experience. Reviewed on: 6th June 2024

Above and beyond.

Fast, simple, straightforward, with excellent customer service when needed. A++ Reviewed on: 6th June 2024

Amazing finance company

Great customer service. I have been with First Response since 2021 when I bought a Suzuki. I have never had any issues with them and all their staff are always willing to speak with you should you have any issues. I am really happy with the customer service provided by First Response Finance. Reviewed on: 6th June 2024

20yrs of the best service from FRF

I’ve been with your company for 20 plus years and you have always been exceptional with helping me find the car I want with a very easy process. Reviewed on: 6th June 2024

Fantastic

Fantastic help from the team to secure my claim would recommend to anybody Reviewed on: 6th June 2024

Excellent customer service

They have great customer service. They are happy to help Reviewed on: 6th June 2024

I receive answer fast ,the staff speak Nice

I receive answer fast ,the staff speak Nice Reviewed on: 6th June 2024

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