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First Response Finance: Car Finance reviews

View other First Response Finance products
4.95
Based on 6,928 reviews, last reviewed 20th Dec 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
Phillip w's avatar
Phillip w

Latest lowest rating:

1

Avoid this company Never missed a payment! Avoid this company Never missed a payment! Customer for over 10 years and this is the thanks I get. I’ve been sold multiple faulty cars by First Respo... Read more Reviewed on: 20th December 2025
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Claire
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About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

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First Response Finance Car Finance reviews (6928)

No other company would help me buy my dream car unti...

5
No other company would help me buy my dream car untill first response. Reviewed on: 6th June 2024
Sonov's avatar
Sonov

Good service and easy to go though all documentation

5
Good service and easy to go though all documentation Reviewed on: 6th June 2024
Shelly T's avatar
Shelly T

Easy to contact.

5
Easy to contact. Friendly staff that couldn't do enough for me. Their hole process was finished within an hour, and it felt right from start to finish. Reviewed on: 6th June 2024
Kelly M's avatar
Kelly M

100% recommend

5
Interest rates are a bit high but staff are very friendly, helpful and understanding Reviewed on: 6th June 2024
Morgan Dowler's avatar
Morgan Dowler

Having used them previously and being the only compa...

5
Having used them previously and being the only company to actually talk to you about your finances and affordability I didn't hesitate to use them for a 2nd time for car finance. It gives you a chance to explain yourself which you cannot do with anybody else who just go by a computer screen credit score and wipe you off. I've also had loans from them and every department I speak to is always so helpful. There was a little error my end this time when taking the finance out but first response immediately noticed and rang me to check my first payment would be affordable and offered to move the first payment date. Excellent service cannot fault them at all. Reviewed on: 6th June 2024
Lynsey d's avatar
Lynsey d

Great finance company for the second time.

5
Great finance company for the second time. My credit isn’t great too and very helpful. Customer service are fantastic and helpful. Can’t fault anything. Very happy to help me and answer my queries. Reviewed on: 6th June 2024
Joanne K's avatar
Joanne K

Were kind to me when I lost my job during lockdown

5
Used them for two car loans, quite expensive credit, but other than that, very good customer service and they were very kind to me when I lost my job during lockdown in 2020. Reviewed on: 6th June 2024
Chris B's avatar
Chris B

Easy process and very clear instructions

5
Easy process and very clear instructions Reviewed on: 6th June 2024
Jason D's avatar
Jason D

It was so simple...

5
It was so simple, a couple of texts after filling the form in and I was a car owner! Reviewed on: 6th June 2024
Anonymous's avatar
Anonymous

Helped where other refused

5
Great communication and provided good prices where others refused to give me car finance because im on benefits which includes pip for my disiability. Reviewed on: 6th June 2024
Jamie 's avatar
Jamie

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