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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Staff couldn’t be more helpful throughout the whole...

Staff couldn’t be more helpful throughout the whole process, 1st class service from start to finish and even the aftercare is tip top Reviewed on: 6th June 2024

Easy, quick and efficient service

Very quick and easy process, helped me out with my first finance and continued to use them simply because there hassle free Reviewed on: 6th June 2024

Supportive & Helpful Company

First Response has been so excellent with supporting me getting a finance deal for my first car. Without their support, which was rejected by many other finance companies, my physical health and happiness wouldnt have improved as greatly as it has now I am able to drive my own car. Reviewed on: 6th June 2024

This will be the third vechicle I have had with firs...

This will be the third vechicle I have had with first response , and I highly recommend , never a issue and are very supportive I’m self employed and never thought I would be eligible for finance and first response really made it easy for me wouldn’t go any were else Reviewed on: 6th June 2024

Had a great experience with first response finance

Had a great experience with first response finance when I first brought my car, they were so lovely and kind over the phone, they reassured me everything was going to be okay and they made everything work brilliant for me, Reviewed on: 6th June 2024

Easy and hassle free service.

Easy and hassle free service. Got the loan easily no need to keep thinking about repayments, easily available schedule to see on the website to know when and how much money is due. Reviewed on: 6th June 2024

Can't beat 'em

You have me the chance to obtain car finance when my last provider refused me..And I have a car that I love..with the room I need for my children Reviewed on: 6th June 2024

Couldn't fault it at all.

Couldn't fault it at all. From start to finish was perfect Reviewed on: 6th June 2024

Very prompt , attentive staff and easy to understand...

Very prompt , attentive staff and easy to understand the way company work Reviewed on: 6th June 2024

Very good service thank you for helping me

Very good service thank you for helping me Reviewed on: 6th June 2024

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