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First Response Finance: Car finance reviews

4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6931)

I had a rather bad experience with a dealer but Firs...

5
I had a rather bad experience with a dealer but First Responsewere absolutely marvellous and sympathetic to my complaint always had outs back when my wife and I had a terrible time when our daughter passed away suddenly but we cam’t thank we’re so grateful First Responce for sorting everything out for us my wife and I Reviewed on: 29th April 2024

Absolutely brilliant company,

5
Absolutely brilliant company, fantastic and helpful staff are always ready to help with any query. Really easy application process and once I had found the car I wanted they paid the dealer within 5 minutes. Such a good company, I recommended to my step son. Reviewed on: 29th April 2024

Very good crevice for all thinks

5
Very good crevice for all thinks Reviewed on: 29th April 2024

First Car Finance is the best.

5
They have a listening ears, whenever I call them for a support, they are there to help and resolve your issues immediately. Reviewed on: 29th April 2024

As it was my first time taking finance I was abit ne...

5
As it was my first time taking finance I was abit nervous and ignorant about how it would all work but the team really helped me to understand everything and put me at ease.. I couldn’t be happier with the service Reviewed on: 29th April 2024

Always professional helpful and caring which is the...

5
Always professional helpful and caring which is the most important thong Reviewed on: 29th April 2024

Amazing amazing amazing from first contact to any is...

5
Amazing amazing amazing from first contact to any issues or questions the company is that good I'm on my second car just brilliant:) Reviewed on: 29th April 2024

Had 2 cars through first response finance and never...

5
Had 2 cars through first response finance and never had any issues, always pleasant and kind experience Reviewed on: 29th April 2024

Friendly informative and just so easy to use

5
Friendly informative and just so easy to use Reviewed on: 29th April 2024

Exceptional customer service

5
Have been with first response for an over 2 years and took out my first car finance with them. They have been exceptional in their service and have always helped, even if it is just a general question over the phone. I would recommend first response finance and would take out my next car finance with them as well. Reviewed on: 29th April 2024

Review First Response Finance: Car finance now

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