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First Response Finance: Car Finance reviews

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4.95
Based on 6,918 reviews, last reviewed 17th Jul 2025
156700% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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Latest highest rating:

5

Seamless paperwork and process, couldn’t ask for it... Seamless paperwork and process, couldn’t ask for it to be any simpler Reviewed on: 17th July 2025
Gillon C's avatar
Gillon C

Latest lowest rating:

1

I have purchased a van and I had troubles only . I have purchased a van and I had troubles only . The documents were provided as having full maintenance each ear and when I had a full check: non of t... Read more Reviewed on: 8th July 2025
Lucian's avatar
Lucian
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About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

Review First Response Finance: Car Finance now

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First Response Finance Car Finance reviews (6918)

Would highly recommend

5
I have used them twice so far for car and van finance and I would again because they provide such a great all round service. Easy to contact, always been able to give the information I need and resolve my query first phone call and great value. Reviewed on: 28th April 2024
Jennifer 's avatar
Jennifer

It’s my second car finances good job do for me...

4
It’s my second car finances good job do for me thanks Reviewed on: 27th April 2024
Rajinder Singh's avatar
Rajinder Singh

A first class company to dealwith

5
I find First Response has a good customer care attitude. Always polite when dealing with problems . The staff are always polite very quick in answering problems. I have used First Response 3 times now and have always found them to be first class Reviewed on: 27th April 2024
D Winchester's avatar
D Winchester

Fantastic communication and contact from start to fi...

5
Fantastic communication and contact from start to finish. Easy and smooth transaction Reviewed on: 27th April 2024
Cheryl J's avatar
Cheryl J

From start to finish it has been brilliant and easy...

5
From start to finish it has been brilliant and easy through every process Reviewed on: 27th April 2024
Thomas k's avatar
Thomas k

EXEMPLARY CUSTOMER SERVICE

5
First Response Finance exemplified unparalleled customer service when I found myself in a dire financial situation. Which led to me being forced to terminate my finance contract unexpectedly, I felt overwhelmed and unsure of how to navigate my predicament. However, First Response Finance proved to be more than just a lending institution; they became a beacon of support during my time of need. Upon reaching out to them, I was greeted with empathy and understanding from the very beginning. Their team took the time to listen to my concerns and assess my financial circumstances thoroughly. Instead of simply offering generic solutions, they tailored their approach to my specific needs, recognizing the uniqueness of my situation. What truly stood out was their commitment to finding a payment plan that not only suited me but also alleviated the stress of my financial burden. They didn't settle for the easiest or most convenient option; instead, they went above and beyond to explore every avenue available, ensuring that the plan they offered was both feasible and sustainable for me. Throughout the entire process, they provided ongoing support and guidance, patiently answering any questions I had and offering valuable insights to help me make informed decisions. Their proactive communication and willingness to go the extra mile instilled in me a sense of trust in their services. Their exemplary customer service set a standard of excellence that I will always remember and appreciate. They didn't just provide a service; they extended a helping hand when I needed it most, reaffirming their commitment to their customers' well-being, and this is something that was a breathe of fresh air. Reviewed on: 27th April 2024
Thabang B's avatar
Thabang B

Really helpful when I was worried about the cross ov...

5
Really helpful when I was worried about the cross over of being paid and the finance going out Reviewed on: 27th April 2024
Rees P's avatar
Rees P

Quick, friendly, helpful. Top service.

5
I am deaf and they were very accommodating of my disability and made everything simple for me. They were quick with all their responses and made the process a breeze. I would recommend them to anyone looking to buy a new car. Reviewed on: 27th April 2024
Robert C's avatar
Robert C

Professional finance company

5
After having some issues with Superbike factory, you guys helped me out with payments!! Reviewed on: 27th April 2024
Nigel D's avatar
Nigel D

Worked quickly on my application and was very helpful

5
Worked quickly on my application and was very helpful Reviewed on: 27th April 2024
Katie w's avatar
Katie w

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