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First Response Finance: Car finance reviews

4.88
Based on 7,252 reviews, last reviewed 21st May 2026
31200% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Always a lovely company to work with, always there w... Always a lovely company to work with, always there when I need support and would highly recommend to anyone with poor credit that needs that extra bit... Read more Reviewed on: 21st May 2026
m E's avatar
m E

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (7252)

Very prompt , attentive staff and easy to understand...

5
Very prompt , attentive staff and easy to understand the way company work Reviewed on: 6th June 2024

Very good service thank you for helping me

5
Very good service thank you for helping me Reviewed on: 6th June 2024

First time financing a car and First response financ...

5
First time financing a car and First response finance made the whole experience very straight forward, they told me everything and gave me a lot of details. If I’ve ever needed help or had a query about my car finance they have been excellent and they’ve always managed to get me the help or facts I need. So happy with them and I’ve been recommending them to my friends and family since I started my car finance over a year ago! Reviewed on: 6th June 2024

Very fast and friendly

5
Very fast and friendly nice to deal with and smooth all the way process was completed and vehicle was ready within an hour Reviewed on: 6th June 2024

Amazing service

5
Great customer service, never left on hold for hour and always able to answer any questions when I’ve called definitely best finance company I’ve been with Reviewed on: 6th June 2024

Car finance

5
Very easy applying and all done on line fast and easy process any problems you have you just sign in and get it sorted Reviewed on: 6th June 2024

Very helpful and lovey people couldn’t do anything m...

5
Very helpful and lovey people couldn’t do anything more to help me and explain everything clearly Reviewed on: 6th June 2024

excellent customer service.

5
excellent customer service. If I needed to know about a finance quarries they were very excellent to give the answer's to them. Reviewed on: 6th June 2024

Amazing experience quick response

5
Amazing experience quick response Reviewed on: 6th June 2024

Money grabbers

1
Thay do they best to get more money out of you when you give a bike back. They expect in to be in brand new. When you buy second hand. I'm taking them to court Reviewed on: 6th June 2024

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