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First Response Finance: Car finance reviews

4.87
Based on 7,996 reviews, last reviewed 22nd Jul 2026
2664% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent experience from start to finish, seemless... Excellent experience from start to finish, seemless process and good comms throughout Reviewed on: 22nd July 2026
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Martin

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026
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Lori Buck

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (7996)

You have been a brilliant friendly company for all m...

5
You have been a brilliant friendly company for all my cars and bikes very helpful and understand when i spock to not like out finance company that doesn't speak so yes i would recommend and used you again Reviewed on: 28th April 2025
Reply from First Response Finance We’re happy that we could help you! Response date: 29th April 2025
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First Response Finance

The company made my car finace application so easy .

5
The company made my car finance application so easy . I was always kept upto date on the stages of my application and have been kept aware of payment dates if they fall earlier than my agreed date . Customer service is excellent , would definitely recommend them to family and friends . Reviewed on: 28th April 2025
Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 29th April 2025
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First Response Finance

Great customer service and great service

5
Great customer service and great service Reviewed on: 28th April 2025
Reply from First Response Finance Thank you for the five-star review! Response date: 29th April 2025
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First Response Finance

Where others failed first response finance stepped u...

5
Where others failed first response finance stepped up and gave me a chance to prove that people with poor credit will still pay if they are giving the chance. Made everything clear and understandable. With out FRF I would not have the car I needed as my old one was past it's prime. I would 100% recommend anyone to give FRF ago before you try other companies. Reviewed on: 28th April 2025
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 29th April 2025
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First Response Finance

amazing company

5
amazing company couldn’t recommend any more Reviewed on: 28th April 2025
Reply from First Response Finance Thank you! We hope you're happy with your new van/car/bike/vehicle. Response date: 29th April 2025
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First Response Finance

The have very good car and very good customer service.

5
The have very good car and very good customer service. Reviewed on: 28th April 2025
Reply from First Response Finance Thank you! We hope you're happy with your new van/car/bike/vehicle. Response date: 29th April 2025
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First Response Finance

Nice and easy.

5
Nice and easy. Happy to help. Setting up was quick over the phone. Reviewed on: 28th April 2025
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 29th April 2025
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First Response Finance

Always a fast response and great service

5
Always a fast response and great service Reviewed on: 28th April 2025
Reply from First Response Finance Thank you for the five-star review! Response date: 29th April 2025
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First Response Finance

More care, best interest rate.

5
They spent more time than other lenders analysing my situation and in the end gave me a way better rate than I could get anywhere else. Reviewed on: 28th April 2025
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 29th April 2025
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First Response Finance

I used first response for the first time,got approve...

5
I used first response for the first time,got approved and picked up my car,as luck would have it the car blew its head gasket on the A14.i got RAC to tow me home and first response really helped with dealing with the garage as the garage were being very pushy and wanted to repair the car.first response customer service was fantastic and cancelled the finance,I then found a new car and I’m still with first response and wouldn’t go anywhere else Reviewed on: 28th April 2025
Reply from First Response Finance Thank you Carrie, we'll be sure to let our team know that you’re happy with their service! Response date: 29th April 2025
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First Response Finance

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