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First Response Finance: Car finance reviews

4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6931)

Very friendly and nice customer service.

5
Very friendly and nice customer service. They make buying my car and van a lot easy. Reviewed on: 26th April 2024

Very satisfied

5
Very helpful with excellent service Reviewed on: 26th April 2024

There was a few minor set backs in collecting my new...

5
There was a few minor set backs in collecting my new car but the guys and girls at autozone in Barnsley were quick and efficient to sort it out. In regards to the finance application, it was very smooth sailing, application was processed and approved within a few hours. Honestly the worst part was the wait after every was sorted but that's just cause I'm a little inpatient, nothing the garage or the finance company could do differently in my eyes. Reviewed on: 26th April 2024

The process was very swift and they made sure i get...

5
The process was very swift and they made sure i get the best value for money. Many thanks to the team that helped me and made we feel very comfortable Reviewed on: 26th April 2024

Very good customer service, if I’ve had any issues F...

5
Very good customer service, if I’ve had any issues First response were very helpful Reviewed on: 26th April 2024

cheap and Reliable

5
Always good price and never RIP you Off. Reviewed on: 26th April 2024

This is my third loan for a car with this company.

5
This is my third loan for a car with this company. I have always found them incredibly helpful, informative and will do everything in their power to get the finace in place for the vehicle you want. Reviewed on: 26th April 2024

Seamless

5
Everything went perfectly to plan. Reviewed on: 26th April 2024

Happy day s

5
Perfect very happy with first response Reviewed on: 26th April 2024

Very helpful

5
They have always helped me with any questions Iv had and always kept me informed of any changes Reviewed on: 26th April 2024

Review First Response Finance: Car finance now

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