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First Response Finance: Car finance reviews

View other First Response Finance products
4.88
Based on 7,253 reviews, last reviewed 22nd May 2026
31300% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great efficient experience through your supported de... Great efficient experience through your supported dealer Reviewed on: 22nd May 2026
Thomas's avatar
Thomas

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (7253)

No issue I rang they sorted it all out signed online...

5
No issue I rang they sorted it all out signed online no trouble at all Reviewed on: 1st May 2024
John b's avatar
John b

THEY DEFINATELY GET MY VOTE

5
THEY ARE WILLING TO LISTEN TO WHAT YOU NEED AND DO WHATEVER THEY CAN TO HELP YOU. THEY UNDERSTOOD THAT DUE TO MY FAMILY INCREASING I NEEDED A BIGGER VEHICLE AND ALTHOUGH MY CREDIT RATING IS'NT THE BEST WE WERE STILL ABLE TO COME TO AN AGREEMENT THAT WAS AFFORDABLE FOR ME AND MY FAMILY. Reviewed on: 1st May 2024
Michael Bailey's avatar
Michael Bailey

Brilliant company

5
Never heard of first response until I seen an advert for them on Facebook, I applied for motorcycle finance through these and they were great from the start to finish and I can still l call them now to this day and still happy to help. Great team of people. Reviewed on: 1st May 2024
Matt W's avatar
Matt W

Very friendly and everybody can help you if you have...

5
Very friendly and everybody can help you if you have any problem Reviewed on: 30th April 2024
Sanan Abbasov's avatar
Sanan Abbasov

Fantastic customer service and first rate

5
Fantastic customer service and first rate at speed of completing finance. Can’t fault them except maybe on interest rates Reviewed on: 30th April 2024
Graham T's avatar
Graham T

Friendly and super helpful

5
The first two cars I purchased had issues and First Response were extremely helpful and friendly in helping me resolve this with dealers and transfer over to a new car. They are all also really friendly and I’ve not dealt with anyone who isn’t helpful and kind Reviewed on: 30th April 2024
Catrina C's avatar
Catrina C

Great customer service!

5
Great customer service! Quick and easy Reviewed on: 30th April 2024
Adam B's avatar
Adam B

Quick even when car had sold as I didn’t get time to...

5
Quick even when car had sold as I didn’t get time to view when I found another it was quick to swap finance over to different garage Reviewed on: 30th April 2024
Paul M's avatar
Paul M

Customer service are always so helpful!

5
Customer service are always so helpful! Reviewed on: 30th April 2024
Debs 's avatar
Debs

They made painless to get my car on finance even tho...

5
They made painless to get my car on finance even though it was as older model. The weekly Payment schedule is easy to pay and customer service have always been super helpful if I had any issues Reviewed on: 30th April 2024
Ryan s's avatar
Ryan s

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