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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Always so helpful.

Always so helpful. Ive had 3 car loans and they have always helped Reviewed on: 25th April 2024

Excellent

Great customer service, easy to contact friendly staff and very helpful. Reviewed on: 25th April 2024

Very easy to deal with was set up within hours

Very easy to deal with was set up within hours Reviewed on: 25th April 2024

I’ve got my car loan approved very quickly no issues...

I’ve got my car loan approved very quickly no issues with the company at all. I wish APR was a little bit lower Reviewed on: 25th April 2024

My finance

My finance which was for a motorcycle was quick and easy to set up . Finalised with no hassle. Reviewed on: 25th April 2024

Great service

Great service and was able to get the best deal. Reviewed on: 25th April 2024

Really good would recommend too anyone.

Really good would recommend too anyone.. Reviewed on: 25th April 2024

We were recommended by a car dealer as we were strug...

We were recommended by a car dealer as we were struggling to find finance. We applied and we’re excepted all within a few hours and the dealer was paid in a matter of hours also and the people we dealt with were friendly and helpful. Reviewed on: 25th April 2024

I’ve only been a customer for a short time but it ha...

I’ve only been a customer for a short time but it has been a very positive experience from the very beginning and very informative and helpful, so thank you Reviewed on: 25th April 2024

Fast decision and very reasonable rate

Fast decision and very reasonable rate Reviewed on: 25th April 2024

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