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First Response Finance: Car finance reviews

4.88
Based on 7,253 reviews, last reviewed 22nd May 2026
31300% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great efficient experience through your supported de... Great efficient experience through your supported dealer Reviewed on: 22nd May 2026
Thomas's avatar
Thomas

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (7253)

Friendly informative and just so easy to use

5
Friendly informative and just so easy to use Reviewed on: 29th April 2024

Exceptional customer service

5
Have been with first response for an over 2 years and took out my first car finance with them. They have been exceptional in their service and have always helped, even if it is just a general question over the phone. I would recommend first response finance and would take out my next car finance with them as well. Reviewed on: 29th April 2024

Fantastic service

5
They helped me through the whole process when my previous car was wrote off and the purchase of a new car. Reviewed on: 29th April 2024

quickly and professionally

5
quick decision, professionally, very nice people to talk to Reviewed on: 29th April 2024

Very easy to deal with and all there team are great...

5
Very easy to deal with and all there team are great help Reviewed on: 29th April 2024

Simply easy

5
Just really simple and easy very straightforward and nice people to deal with and at very good value for money. I would definitely recommend Reviewed on: 29th April 2024

Very professional

5
Always polite and very helpful when talking to an operator for setting up finance or if you have any questions. Reviewed on: 29th April 2024

A very smooth, informative and sufficient service!

5
A very smooth, informative and sufficient service from start to finish. I was put at ease from the get go as this was my first finance application I was a bit nervous and unsure but the staff were so calm and friendly they explained how everything works and my application was completed, car paid for and delivered within 4 days. Amazing! Reviewed on: 29th April 2024

I needed a car quickly .

5
I needed a car quickly and the service they provided was fantastic I drove away with a car the same day. They are very informative from start to finish. They get you the best deal to your circumstances Reviewed on: 29th April 2024

Excellent service got car finance straight away will...

5
Excellent service got car finance straight away will definitely be using again well done first response first class service Reviewed on: 29th April 2024

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