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First Response Finance: Car Finance reviews

4.95
Based on 6,928 reviews, last reviewed 20th Dec 2025
99% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
Phillip w's avatar
Phillip w

Latest lowest rating:

1

Avoid this company Never missed a payment! Avoid this company Never missed a payment! Customer for over 10 years and this is the thanks I get. I’ve been sold multiple faulty cars by First Respo... Read more Reviewed on: 20th December 2025
Claire's avatar
Claire

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

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First Response Finance Car Finance reviews (6928)

Complicated, not in the slightest

5
made application very easy in a professional and calming manner Reviewed on: 25th April 2024

Excellent service from applying to being accepted

4
Excellent service from applying to being accepted Reviewed on: 25th April 2024

quick easy process when i was buying my car

5
quick easy process when i was buying my car Reviewed on: 25th April 2024

First Finance are fantastic.

5
First Finance are fantastic. Helped me to get the car I wanted for a price I can afford. Great customer service. They stand out from the rest and listen to their customers. Great easy to use website to keep track of how much you owe. Thank you. Reviewed on: 25th April 2024

Best ever for speed and excitement service

5
Best ever for speed and excitement service Reviewed on: 25th April 2024

Excellent finance provider

5
This is my 2nd car now the process was very quick I had my new car the following day excellent service always available to help when required and easy to use online system Reviewed on: 25th April 2024

Easy to deal with company

5
Fast responsive easy to deal with finance company with fair prices for their finances. Well designed easy for use website aswell, which is a big help to those who prefer not to call for info on our finance Reviewed on: 25th April 2024

Easy to use and communicate with

5
Easy to use and communicate with Reviewed on: 25th April 2024

Simply the best Finance company

5
First Response Finance ('FRF') is simply the best! From qualification to ongoing customer service, FRF has been a consumate partner. Three months into the relationship, I had an unexpected major expense. FRF was empathetic, listened and gave me the time needed to catchup. Fifteen months in and another unexpected expense. Without hesitate FRF allow a moratorium. Personally, I couldn't have wished for a better financing partner. I would reccomend FRF to anyone includkng my closest family member. They're simply the best! Reviewed on: 25th April 2024

Excellent Service

5
Everything from applying to finalising the finance was done quickly and professionally. Reviewed on: 25th April 2024

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