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First Response Finance: Car finance reviews

View other First Response Finance products
4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (6931)

Easy to use and communicate with

5
Easy to use and communicate with Reviewed on: 25th April 2024
Suz's avatar
Suz

Simply the best Finance company

5
First Response Finance ('FRF') is simply the best! From qualification to ongoing customer service, FRF has been a consumate partner. Three months into the relationship, I had an unexpected major expense. FRF was empathetic, listened and gave me the time needed to catchup. Fifteen months in and another unexpected expense. Without hesitate FRF allow a moratorium. Personally, I couldn't have wished for a better financing partner. I would reccomend FRF to anyone includkng my closest family member. They're simply the best! Reviewed on: 25th April 2024
Kabiyesi's avatar
Kabiyesi

Excellent Service

5
Everything from applying to finalising the finance was done quickly and professionally. Reviewed on: 25th April 2024
Paul F's avatar
Paul F

Good level of cover for price easy hassle free insur...

4
Good level of cover for price easy hassle free insurance Reviewed on: 25th April 2024
Barry M's avatar
Barry M

Reliable and sincere company

5
Service is good, and they are promot Reviewed on: 25th April 2024
Trevor G's avatar
Trevor G

Customer Service excellent.

5
Customer Service excellent. Informative and reassuring. Reviewed on: 25th April 2024
Emma W's avatar
Emma W

My credit score isn’t great and I was able to get fi...

5
My credit score isn’t great and I was able to get financing to by my company car with First Response. Very grateful! Reviewed on: 25th April 2024
Suelan's avatar
Suelan

Brilliant experience with first response.

5
Brilliant experience with first response. Customer service go above and beyond to help customers, would definitely recommend to friends and family Reviewed on: 25th April 2024
Hannah P's avatar
Hannah P

Excellent Service!

5
Very good service was contacted immediately by friendly person on the phone that talked me through the steps and payment plan, was very responsive and sent all the paperwork very promptly. Payments are always made and cannot fault my experience. Reviewed on: 25th April 2024
James Bollard's avatar
James Bollard

Very good no problems, quick, good communication

5
Very good no problems, quick, good communication Reviewed on: 25th April 2024
James A's avatar
James A

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