Smart Money People Logo

First Response Finance: Car Finance reviews

4.95
Based on 6,265 reviews, last reviewed 28th May 2025
93800% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Straight forward and easy to communicate with Straight forward and easy to communicate with Reviewed on: 28th May 2025
Dale's avatar
Dale

Latest lowest rating:

1

I have a bad experinnce with them. I have a bad experinnce with them. I bought a van and i had so many trouble with it, i am sendind it back after 3 months. Reviewed on: 9th May 2025
Lucian's avatar
Lucian

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

Review First Response Finance: Car Finance now

Help others make smarter decisions by sharing your own experience. Write a review

First Response Finance Car Finance reviews (6265)

Customer Service

5
I've been buying cars with First Response over the last Ten years plus I won't go anywhere else because the level of customer care provided is excellent to say the very least. Natter what life has thrown me ; I can say for sure that, they go very far t accommodate my needs atany time ; and that without a doubt I will not have been able to get a car partly because I disabled. Every time I replace the cars I have been able to get , I've been gradually raising the bar in order to get a newer and better car which cares for my needs. Can't say fairer than that... Reviewed on: 11th August 2022

Excellent Customer Service

5
From start of application to completion and acceptanse staff were very courteous, helpful and a real pleasure to talk to Reviewed on: 11th August 2022

they been great to me

5
sine i joined first responce 4 years ago they been great with me i bought a car form a car dealer in derbyshire the dealer sold me a dodgy car fist responce help me loads they paid for mazda in derby to check car out and found the car unfit to drive i got my money back the team was always there for advise ive now bought my 3rd car no hassle great customer service so glad im with them any problems they are there for me Reviewed on: 11th August 2022

Great company!

5
Great people to deal with. Friendly staff, transparent, clear communication, always able to help. Reviewed on: 11th August 2022

Car Finance

5
Great company help when we needed finance great service from all in the company dealing with finance Reviewed on: 11th August 2022

Helped me when no one else would

5
Great company, super friendly, sorted my finance very quickly. Gave me finance for a new car when I was struggling elsewhere…. Subsequently I have now improved my credit rating too. As finance companies go, I am very pleased and hope to finance another vehicle through them in the future. Reviewed on: 11th August 2022

Brilliant

5
First time financer absolutely brilliant. Quick easy Reviewed on: 11th August 2022

Great company

5
First Response Car Finance are very helpful in arranging finance and are very respectful, would highly recommend Reviewed on: 11th August 2022

Excellent

5
Brilliant company, helped me when no one else would give me a chance. Highly recommended. Would definitely use again & recommend to everyone. Ist class service. Reviewed on: 11th August 2022

Streamlined process

5
Very easy to apply, understand options and maintain. No nonsense, happy customer Reviewed on: 11th August 2022

Review First Response Finance: Car Finance now

Help others make smarter decisions by sharing your own experience. Write a review