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First Response Finance: Car finance reviews

View other First Response Finance products
4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6931)

Fantastic for poor credit.

5
I have an IVA but my PCP on my existing vehicle was ending. First Response gave the best APR for the vehicle finance. Very easy process with a straightforward online portal. Reviewed on: 25th April 2024
Karen's avatar
Karen

Very friendly and always kept upto date with the pro...

5
Very friendly and always kept upto date with the progress of my car. Reviewed on: 25th April 2024
Deborah P's avatar
Deborah P

Highly recommend

5
Swift and easy process, good communication Reviewed on: 25th April 2024
TracyEllen I's avatar
TracyEllen I

Amazing company and so helpful with any issues that...

5
Amazing company and so helpful with any issues that you might have concerning your car or any queries you may have about the company they give you lots of detail about the company staff members are very very helpful and friendly Reviewed on: 25th April 2024
Georgia T's avatar
Georgia T

Always very approachable and thorough

5
Always very approachable and thorough Reviewed on: 25th April 2024
Donna p's avatar
Donna p

Very lovely people, easy to get a lot with, very hel...

5
Very lovely people, easy to get a lot with, very helpful, they couldn’t do enough for me and I’m ever so thankful for all there help. They went above and beyond for me and I never felt like I was asking for too much! Reviewed on: 25th April 2024
Chelsea V's avatar
Chelsea V

Customer service is 10/10 always so nice on the phon...

5
Customer service is 10/10 always so nice on the phone and solve issues quickly also if I have any issues take time to explain to me Reviewed on: 25th April 2024
Sharon's avatar
Sharon

fast and secure excellent .

5
fast and secure excellent .. educated people willing to do the work, at the best rates Reviewed on: 25th April 2024
Adair j's avatar
Adair j

A great company that listens to its customers

5
A great company that listens to its customers Reviewed on: 25th April 2024
Gail w's avatar
Gail w

Quick, precise and efficient always used them and wi...

5
Quick, precise and efficient always used them and will continue using them. Reviewed on: 25th April 2024
Susan m's avatar
Susan m

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