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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Very friendly and always kept upto date with the pro...

Very friendly and always kept upto date with the progress of my car. Reviewed on: 25th April 2024

Highly recommend

Swift and easy process, good communication Reviewed on: 25th April 2024

Amazing company and so helpful with any issues that...

Amazing company and so helpful with any issues that you might have concerning your car or any queries you may have about the company they give you lots of detail about the company staff members are very very helpful and friendly Reviewed on: 25th April 2024

Always very approachable and thorough

Always very approachable and thorough Reviewed on: 25th April 2024

Very lovely people, easy to get a lot with, very hel...

Very lovely people, easy to get a lot with, very helpful, they couldn’t do enough for me and I’m ever so thankful for all there help. They went above and beyond for me and I never felt like I was asking for too much! Reviewed on: 25th April 2024

Customer service is 10/10 always so nice on the phon...

Customer service is 10/10 always so nice on the phone and solve issues quickly also if I have any issues take time to explain to me Reviewed on: 25th April 2024

fast and secure excellent .

fast and secure excellent .. educated people willing to do the work, at the best rates Reviewed on: 25th April 2024

A great company that listens to its customers

A great company that listens to its customers Reviewed on: 25th April 2024

Quick, precise and efficient always used them and wi...

Quick, precise and efficient always used them and will continue using them. Reviewed on: 25th April 2024

Hassle free Hassle free

Hassle free and received good communication Reviewed on: 25th April 2024

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