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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Motorcycle Finance

Great experience with FRF when I purchased a bike. Reviewed on: 25th April 2024

friendly great services.

very happy with the finance people friendly service help me alots. Reviewed on: 25th April 2024

Very fast and smooth transaction ran into some money...

Very fast and smooth transaction ran into some money problems and there was more than happy to help me out through my hard time Reviewed on: 25th April 2024

Ive financed two cars with first finance.

Ive financed two cars with first finance. They are Always very helpful. Reviewed on: 25th April 2024

All the staff have been very helpful every time I ha...

All the staff have been very helpful every time I have spoken to them. They go above and beyond to help in any way they can. Reviewed on: 25th April 2024

Very great service, always informed of missed paymen...

Very great service, always informed of missed payments, anything I need answered there always there to help Reviewed on: 25th April 2024

Brilliant people

Great staff and easy to deal with and very helpful in answering all questions Reviewed on: 25th April 2024

Peace of mind finance

Easy and straight forward to set up. First class service. I decided to change the car I wanted and changing my finance agreement was not a problem. No extra charges Reviewed on: 25th April 2024

Excellent

Excellent excellent excellent excellent Reviewed on: 25th April 2024

Quick and simple to arrange, and kept up to date all...

Quick and simple to arrange, and kept up to date all the way through the process Reviewed on: 25th April 2024

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