Smart Money People Logo

First Response Finance: Car finance reviews

4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

5
I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Very happy with the experience I had with them

5
Very happy with the experience I had with them Reviewed on: 25th April 2024

Amazing and very helpful

5
Amazing especially if you have a bad credit score Reviewed on: 25th April 2024

Very helpful and friendly when purchasing the car al...

5
Very helpful and friendly when purchasing the car also had to change my name over on the finance and they was very helpful and have had no issues at all Reviewed on: 25th April 2024

Have no issues with first responde finance at all

5
Have no issues with first responde finance at all Reviewed on: 25th April 2024

Just amazing

5
They accepted me as a single parent which I got an amazing cat and they are helping me build my credit. Have previously had finance with them and will always do so. Reviewed on: 25th April 2024

I was struggling to get finance until I got in touch...

5
I was struggling to get finance until I got in touch with first response. The team were fantastic and got back to me very quickly and explained things to me in a friendly and professional manner. Was very happy with the whole experience and would highly recommend. Reviewed on: 25th April 2024

Purchase of a Landrover Freelander.

5
I had a fast response which completely met my needs at a reasonable cost. I have been very pleased with their servibe Reviewed on: 25th April 2024

Helpful people

5
I had a o problem being in hospital and they were very understanding and helpful Reviewed on: 25th April 2024

Great service

5
Good communication, easy process to follow, professional. Reviewed on: 25th April 2024

Fantastic couldn't ask for more helped me all the wa...

5
Fantastic couldn't ask for more helped me all the way to getting my new car thank you . Reviewed on: 25th April 2024