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First Response Finance: Car finance reviews

View other First Response Finance products
4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (6931)

Great service , friendly staff can’t fault them

5
Great service , friendly staff can’t fault them Reviewed on: 25th April 2024
Meirion Jones's avatar
Meirion Jones

I was offered a lower amount than I needed but first...

5
I was offered a lower amount than I needed but first response worked it’s me to get the car I wanted Reviewed on: 25th April 2024
Amanda jinks's avatar
Amanda jinks

Had 4 cars through first response and never had any...

5
Had 4 cars through first response and never had any trouble easy to deal Reviewed on: 25th April 2024
Sarah kerr 's avatar
Sarah kerr

Always had good experience dealing with frf used the...

5
Always had good experience dealing with frf used them for years Reviewed on: 25th April 2024
Anji miller's avatar
Anji miller

Fantastic

5
Fantastic service very helpful customer service Reviewed on: 25th April 2024
Allan Mcfaulds 's avatar
Allan Mcfaulds

Very easy to deal with and excellent customer service

5
Very easy to deal with and excellent customer service Reviewed on: 25th April 2024
David B's avatar
David B

Really friendly and helpful throughout the whole pro...

5
Really friendly and helpful throughout the whole process from start to finish. This is my third car using this company and wouldn't go anywhere else. Reviewed on: 25th April 2024
Leonie m's avatar
Leonie m

First Response were SO helpful!!

5
First Response Finance helped me in an informative and very pleasant manner PLUS when other lenders has turned me down. They carefully reviewed my circumstances and were able to offer me the finance I needed to replace my car. And very pleased I am with the Fiat 500 I have with affordable monthly payments as well!! Reviewed on: 25th April 2024
Dolly's avatar
Dolly

Great company and great customer service.

5
Great company and great customer service. Reviewed on: 25th April 2024
Mark W's avatar
Mark W

Very helpful and very easy to work with

5
Very helpful and very easy to work with Reviewed on: 25th April 2024
Stephen G's avatar
Stephen G

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