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First Response Finance: Car finance reviews

4.88
Based on 7,253 reviews, last reviewed 22nd May 2026
31300% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great efficient experience through your supported de... Great efficient experience through your supported dealer Reviewed on: 22nd May 2026
Thomas's avatar
Thomas

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (7253)

Excellent finance provider

5
This is my 2nd car now the process was very quick I had my new car the following day excellent service always available to help when required and easy to use online system Reviewed on: 25th April 2024

Easy to deal with company

5
Fast responsive easy to deal with finance company with fair prices for their finances. Well designed easy for use website aswell, which is a big help to those who prefer not to call for info on our finance Reviewed on: 25th April 2024

Easy to use and communicate with

5
Easy to use and communicate with Reviewed on: 25th April 2024

Simply the best Finance company

5
First Response Finance ('FRF') is simply the best! From qualification to ongoing customer service, FRF has been a consumate partner. Three months into the relationship, I had an unexpected major expense. FRF was empathetic, listened and gave me the time needed to catchup. Fifteen months in and another unexpected expense. Without hesitate FRF allow a moratorium. Personally, I couldn't have wished for a better financing partner. I would reccomend FRF to anyone includkng my closest family member. They're simply the best! Reviewed on: 25th April 2024

Excellent Service

5
Everything from applying to finalising the finance was done quickly and professionally. Reviewed on: 25th April 2024

Good level of cover for price easy hassle free insur...

4
Good level of cover for price easy hassle free insurance Reviewed on: 25th April 2024

Reliable and sincere company

5
Service is good, and they are promot Reviewed on: 25th April 2024

Customer Service excellent.

5
Customer Service excellent. Informative and reassuring. Reviewed on: 25th April 2024

My credit score isn’t great and I was able to get fi...

5
My credit score isn’t great and I was able to get financing to by my company car with First Response. Very grateful! Reviewed on: 25th April 2024

Brilliant experience with first response.

5
Brilliant experience with first response. Customer service go above and beyond to help customers, would definitely recommend to friends and family Reviewed on: 25th April 2024

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience. Write a review