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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7997 reviews)

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4.87

Based on 7,997 reviews, last reviewed 23rd Jul 2026

457% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

My experience with the finance company was exemplary... My experience with the finance company was exemplary from beginning to end. The entire process was conducted with exceptional professionalism, transpa... Read more Reviewed on: 23rd July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7997)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Customer service is excellent

Quick and easy, always someone available to help Reviewed on: 13th June 2024

Great payment options

Great payment options easy to Apply great customer service Reviewed on: 13th June 2024

Prompt, helpful, informative and efficient.

Prompt, helpful, informative and efficient. Staff were courteous and explained all aspects of application Reviewed on: 13th June 2024

2nd time using them from start to finish very polite...

2nd time using them from start to finish very polite agents helped me get the finance approved and helping me to find a garage near my home. Reviewed on: 12th June 2024

Superb customer interaction

Quick, easy, knowledgeable friendly customer oriented people ready to help and provide any assistance you need. Reviewed on: 12th June 2024

Seamless from start to finish and all done in just 3...

Seamless from start to finish and all done in just 3 days lovely people to do business with I would make them my first choice in the future Reviewed on: 12th June 2024

Had two finances now very quick excellent service

Had two finances now very quick excellent service Reviewed on: 12th June 2024

Straight foward finance, no issues

Straight foward finance, no issues Reviewed on: 11th June 2024

Great experience.

Great experience. Very friendly call handlers Reviewed on: 11th June 2024

Helpful staff

Helpful and friendly staff easy to talk to Reviewed on: 11th June 2024

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