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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7996 reviews)

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4.87

Based on 7,995 reviews, last reviewed 21st Jul 2026

34133% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent service good follow up, it was easy to un... Excellent service good follow up, it was easy to understand their service terms and conditions. No mix up of information Reviewed on: 21st July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7996)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Excellent customer service provided and all queries...

Excellent customer service provided and all queries were answered to a high standard Reviewed on: 6th June 2024

First Response finance 5*

First Response Finance provided me with the opportunity to get the car of my dreams after many declining me! Very helpful & professional every step of the way! Reviewed on: 6th June 2024

First response

They sorted everything out without me having yo lift a finger same as the car I bought before Reviewed on: 6th June 2024

Easy to deal with.

Easy to deal with. Friendly service Reviewed on: 6th June 2024

Just an easy experience all round

Just an easy experience all round Reviewed on: 6th June 2024

My second car

I was assisted in buying my current car which is the second vehicle I have purchased via First Response, they are very helpful. knowledgable and willing to do what it takes to enable their customers to achieve their goals. Thank you so much. Reviewed on: 6th June 2024

Very friendly staff with genuine advice

Very friendly and helpful staff with genuine advice Reviewed on: 6th June 2024

Outstanding

I am on my second purchase with first response and they are outstanding. Customer service is great with really good deals Reviewed on: 6th June 2024

I am definitely delighted to have First responses fi...

I am definitely delighted to have First responses fiancé as my car loan provider for the second time, they are absolute amazing Reviewed on: 6th June 2024

great help great customer services

great help great customer services Reviewed on: 6th June 2024

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