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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7996 reviews)

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4.87

Based on 7,995 reviews, last reviewed 21st Jul 2026

34133% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent service good follow up, it was easy to un... Excellent service good follow up, it was easy to understand their service terms and conditions. No mix up of information Reviewed on: 21st July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7996)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Great service

Very professional and understanding to my needs Reviewed on: 6th June 2024

Excellent customer service

Can’t fault the guys they are absolutely brilliant passed my test last year and and made setting up everything so smooth and easy highly recommend. Reviewed on: 6th June 2024

GREAT COMPANY FOR FINANCE

Great company nothings ever a hassel to them always willing to help Reviewed on: 6th June 2024

Very simple and easy, very helpful in helping me fin...

Very simple and easy, very helpful in helping me find the right car for the right price Reviewed on: 6th June 2024

I love the whole experience from chosing a car until...

I love the whole experience from chosing a car until receiving it . Company does hpi checks makes sure it's good value for the price being sold . This is the 2nd car I have used with first response they are reasonable and understanding with all circumstances Reviewed on: 6th June 2024

Top Business

Very good company , helpful and good customer care Reviewed on: 6th June 2024

Staff couldn’t be more helpful throughout the whole...

Staff couldn’t be more helpful throughout the whole process, 1st class service from start to finish and even the aftercare is tip top Reviewed on: 6th June 2024

Easy, quick and efficient service

Very quick and easy process, helped me out with my first finance and continued to use them simply because there hassle free Reviewed on: 6th June 2024

Supportive & Helpful Company

First Response has been so excellent with supporting me getting a finance deal for my first car. Without their support, which was rejected by many other finance companies, my physical health and happiness wouldnt have improved as greatly as it has now I am able to drive my own car. Reviewed on: 6th June 2024

This will be the third vechicle I have had with firs...

This will be the third vechicle I have had with first response , and I highly recommend , never a issue and are very supportive I’m self employed and never thought I would be eligible for finance and first response really made it easy for me wouldn’t go any were else Reviewed on: 6th June 2024

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