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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (8000 reviews)

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4.87

Based on 8,000 reviews, last reviewed 28th Jul 2026

166% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I have used them a few times now and have never had... I have used them a few times now and have never had any issues with payment dates and when I needed to speak to a customer advisor they where helpful ... Read more Reviewed on: 28th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (8000)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Brilliant company

Brilliant company, first time insuring a car easy from start to finish Reviewed on: 6th June 2024

We good in fast customers care and service after tak...

We good in fast customers care and service after taking finance even confirmed how is the car etc Reviewed on: 6th June 2024

So helpful & there when needed!

So helpful & there when needed! Awesome company, but friendly. Reviewed on: 6th June 2024

Great service

Very professional and understanding to my needs Reviewed on: 6th June 2024

Excellent customer service

Can’t fault the guys they are absolutely brilliant passed my test last year and and made setting up everything so smooth and easy highly recommend. Reviewed on: 6th June 2024

GREAT COMPANY FOR FINANCE

Great company nothings ever a hassel to them always willing to help Reviewed on: 6th June 2024

Very simple and easy, very helpful in helping me fin...

Very simple and easy, very helpful in helping me find the right car for the right price Reviewed on: 6th June 2024

I love the whole experience from chosing a car until...

I love the whole experience from chosing a car until receiving it . Company does hpi checks makes sure it's good value for the price being sold . This is the 2nd car I have used with first response they are reasonable and understanding with all circumstances Reviewed on: 6th June 2024

Top Business

Very good company , helpful and good customer care Reviewed on: 6th June 2024

Staff couldn’t be more helpful throughout the whole...

Staff couldn’t be more helpful throughout the whole process, 1st class service from start to finish and even the aftercare is tip top Reviewed on: 6th June 2024

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