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First Response Finance: Car finance reviews

4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Amazing helpful supportive

5
Nothing was hard and always happy to help us out. Can’t fault them Reviewed on: 12th August 2022

Brilliant

5
First response have been great with me, they organise everything and staff are very helpful and pleasant to talk to , would rate them very highly and recommend them to anyone . Reviewed on: 12th August 2022

Great service

5
I was having issues with my pay date changing about 5 times in 6 months changed my payment dates each time with no issies Reviewed on: 12th August 2022

Car finance

5
Ive been with first response finance for over 4 years now and they are by far be best finance companie I've ever worked with Reviewed on: 12th August 2022

Fantastic service

5
Great company easy to speak to and will definitely will use this company again Reviewed on: 12th August 2022

very helpful friendly caring staff they provide easy to understand information regarding the details of your loan agreement top company

5
top company easy going friendly staff who are always very helpful in providing every detail and clear understanding of your loan agreement full marks Reviewed on: 12th August 2022

Customer service

5
They are a brilliant company to work with and the service is as always brilliant thanks Reviewed on: 12th August 2022

Fast and reliable

5
I have had two agreements with first response finance and i wouldn't choose anyone else. They are so fast at arranging finance i could collect my car within days. Even the car companies are impressed with the level of service they provide. Thoroughly recommend them. Reviewed on: 12th August 2022

Fast and Reliable

5
They make things easy, are fast, accessible if needed, 5 stars well deserved Reviewed on: 12th August 2022

Car finance

5
I would definitely recommend first response Financhial to all my family myself and my husband was with them years ago but then went back and if anything they are a much better company so yes they are the winners in my eyes by miles Reviewed on: 12th August 2022