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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7995 reviews)

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4.87

Based on 7,995 reviews, last reviewed 21st Jul 2026

34133% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent service good follow up, it was easy to un... Excellent service good follow up, it was easy to understand their service terms and conditions. No mix up of information Reviewed on: 21st July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7995)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

good service.

good service. Feel like the interest rates are pretty steep. But My credit history was not the best so not to bad for my circumstances. Customer service had been good and have been very helpfull as well Reviewed on: 8th May 2024

Excellent to deal with and all done and sorted withi...

Excellent to deal with and all done and sorted within a few hours Reviewed on: 7th May 2024

First class got me what I needed

First class got me what I needed Reviewed on: 7th May 2024

Contacted with problem

When I phoned first response finance with a problem with my vehicle they were friendly, kind and helpful. They did everything in there power to help solve the situation I was in I could never fault them they all need medals for the work they do Reviewed on: 7th May 2024

My experience so far has been amazing, everything we...

My experience so far has been amazing, everything went smooth and the website is easy and simple to navigate. Reviewed on: 5th May 2024

First response gave me finance when every other comp...

First response gave me finance when every other company refused me. So for I cannot fault them. Very easy and straightforward Reviewed on: 4th May 2024

Applied and had the credit in 3 days hand the bike i...

Applied and had the credit in 3 days hand the bike in a week Reviewed on: 4th May 2024

Great Car, Great Service, Very Happy

The team were super helpful and got me on the road with the car I wanted and within my budget, couldn't have asked for anymore from them. Reviewed on: 4th May 2024

No conplains never had a problem

No conplains never had a problem Reviewed on: 3rd May 2024

I’ve struggled with finance in the past and first re...

I’ve struggled with finance in the past and first response were quick easy and simple to sort this out for me. The customer service was excellent and easy to understand. The annual letters are also clear and easy to navigate Reviewed on: 3rd May 2024

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